Reset timeout Link?

ktaylor1

We have multiple workflows that follow the basic form of Submit => Test => send to group approve => deploy to prod.

Users can resubmit after test if changes are necessary. We have a 15 day timeout link on the "send to group" task to prevent the users from leaving unattended workflows sitting for more than two weeks. It sends an email reminding them that they need to kill the job or move on and then moves them to a second approval task. After the next 15 days the job is killed.

Looks like the timeout starts counting down the first time that they activate the "send to group" task. So if they repeatedly edit and submit the content for two weeks the email will still get sent.

Anyway to reset a timeout link? If we use a script to set the link timeout duration will the value refresh each time?

Adam Stoller

We have multiple workflows that follow the basic form of Submit => Test => send to group approve => deploy to prod. Users can resubmit after test if changes are necessary. We have a 15 day timeout link on the "send to group" task to prevent the users from leaving unattended workflows sitting for more than two weeks. It sends an email reminding them that they need to kill the job or move on and then moves them to a second approval task. After the next 15 days the job is killed. Looks like the timeout starts counting down the first time that they activate the "send to group" task. So if they repeatedly edit and submit the content for two weeks the email will still get sent. Anyway to reset a timeout link? If we use a script to set the link timeout duration will the value refresh each time?

The timeout "clock" should start ticking when the task becomes activated. If the task is re-activated, then the clock should re-set at that time.

If you are somehow leaving the one task active while looping through some other tasks and coming back to it (not even sure if that's possible, but ...) - If you're using WDM then you might have to use an explicit Reset Link for the task as well (so that one of the tasks leading up to the timed task explicitly resets the timed task. If you're using a WFT than you would just specify the timed task within a reset clause in the task definition that precedes the times task.

Without having a better idea of what you're actually doing, that's about all I can think of to offer.