I will be out of the office from 03/12/2018 to 03/26/2018, returning on 03/27/2018. Please be assured that the team is here to support you.
Feel free to emailsupport@opentext.com during my absence for any additional needs, be sure to quote your ticket number or you can contact my manager located in United States, William Prentice:
E-mail: wprentic@opentext.com
Celphone: +1 512 741 1220
In case you need technical assistance on high priority matters, please, open a ticket as P1. In additional, those tickets will be attended in english.
Thanks!
Regards,
Niko Tanaka