Issue due to Locked by launching edit.

Hi!

When I login to TS and look at the file , The icon indicates the file is unlocked. However, when I try to edit them, the system changes their status from unlocked to locked, and I am prevented from changing or editing them in any way and The locked status remains same.

When I check properties it appear to be set to "Locked by launching edit."

I guess file get locked when other user had already do any edit..as "Locked by launching edit." shown on his ID.

So how can I prevent from locking the file and keep unlocked after editing of file by other user.

As always ...any inputs will be gr8 help !!

Regards !
Vinay
TS 6.5.0 SP3, OD 6.1.1

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kaalraa

Hi Vinay,

There is a locking mechanism which is being used on your system due to which the file gets locked on its own as soon as you click on associated Edit link of the file.

As sson as you edit your part, you also need to Submit the file in order to get the lock released so that it would be saved with your changes over STAGING area and is available for other users to edit.

HTH

Hi!

When I login to TS and look at the file , The icon indicates the file is unlocked. However, when I try to edit them, the system changes their status from unlocked to locked, and I am prevented from changing or editing them in any way and The locked status remains same.

When I check properties it appear to be set to "Locked by launching edit."

I guess file get locked when other user had already do any edit..as "Locked by launching edit." shown on his ID.

So how can I prevent from locking the file and keep unlocked after editing of file by other user.

As always ...any inputs will be gr8 help !!

Regards !
Vinay
TS 6.5.0 SP3, OD 6.1.1

sniv

Thanks for reply!!

Any alternative way...to unlock the file after editing same, so that we can make it available to other user for edit!!
As some times user just do editing of files and will not submit the files..and when other user needs to edit he face the problem.

Regards!
Vinay

Adam Stoller

Hi Vinay,

There is a locking mechanism which is being used on your system due to which the file gets locked on its own as soon as you click on associated Edit link of the file.

As sson as you edit your part, you also need to Submit the file in order to get the lock released so that it would be saved with your changes over STAGING area and is available for other users to edit.

HTH

In 6.7.2 I believe the behavior was changed such that locks only get placed on files when they are actually modified - not when they are initially viewed by clicking Edit. However, for previous systems, the user who locked the file by clicking Edit may also select Actions > Unlock to unlock the file without requiring that they submit the file.

If the user in question is an Administrator or Master - they can unlock the file even if someone else has it locked.

Another point of contention is that if a user edits a generated file (one with the proper TST EAs on it) - the generated file tends not to get locked, but the DCR from whence it came does get locked - and then another user can try to edit the same generated file (with no lock icon) and receive an error message that the file is locked -- because the actual file being edited (the DCR) is locked -- unfortunately the messaging is not overly clear, and it would be better if locks / unlocks propagated between DCRs and generated files regardless of which one was explicitly or implicitly locked - but that's a FR (which I think has been filed - though you can always contact Support to file it just in case)

kaalraa

Hi Adam,

His signature show that he is still working on TS 6.5.0 SP3.

In 6.7.2 I believe the behavior was changed such that locks only get placed on files when they are actually modified - not when they are initially viewed by clicking Edit. However, for previous systems, the user who locked the file by clicking Edit may also select Actions > Unlock to unlock the file without requiring that they submit the file.

If the user in question is an Administrator or Master - they can unlock the file even if someone else has it locked.

sniv

Thanks a lot Ghoti n kaalraa for your support !

It's gr8 help in understanding the things.

Kaalraa - Yes , I am working on TS 6.5,SP3.

KTReddy

Good Morning, Experts. Need your help pls...
We have TS672 on Solaris 9.
Problem: Editors can't unlock the files (Templatized jsp which has DCR).
Properties shows 'Locked by launching edit'. and when editor try to unlcok, it says permission denied.

As a master, I went to 'Administrator' tab, 'Manage Roles' and and checked the Editor role for 'Files, Forms and Folders' section where we checked 'Unlock File'.

So, I was under the impression, Editor can now unlock the files unlike in old versions only Administrators and Masters can unlock the files.

Can you pls clarify me whether my assumption is wrong or is it a bug in TS672???

Any suggestions are greatly appreciated to resolve this.

Thanks and Regards
Thiru

Nitish

Hi Kaalraa, You spoke about the locking mechanism that we have in Teamsite. Can you please tell me where is it ? I am facing one issue, where if some one edits a file, that file wont be in lock unless it is saved.

Nitish

Hi Ghoti ,

The file locking mechanism that we have in Teamsite. Can you please tell me where is it ? I am facing one issue, where if some one edits a file, that file wont be in lock unless it is saved. I am using TS 7.4

Adam Stoller

You're asking me for a response to a thread from 2008?

Nitish wrote:
Hi Ghoti ,

The file locking mechanism that we have in Teamsite. Can you please tell me where is it ? I am facing one issue, where if some one edits a file, that file wont be in lock unless it is saved. I am using TS 7.4

You either need to do more reading or provide more explicit detail of what you are trying to find out.

What do you mean by "where is" "the file locking mechanism"?

What kind of file is being edited?

What is the "locking model" of the branch on which the file exists?

If need be, the users can explicitly lock the file before editing.

It's been a while since I've dealt with this, but you might also check through all the options in iw.cfg and/or perhaps within the customer_src/etc/conf/customer to see if there is a way to get the "old" behavior of lock-on-editing.

Nitish

The issue is : 'Document is not getting locked in edit mode' ; explaining the same : If a user is editing a document (DCR) , that document is not getting locked. While one user edits the document, some other user can also open it and then edit it at the same time, which is not right.

Now, please correct me if i am wrong here. if a document(dcr) is edited in Teamsite, it will be in locked state so that no one else can edit it unless you submit it to staging

But in my case, the document is not getting locked in edit mode, it only gets locked when it is saved.

Here are my findings till now,

i did not get any lead from 'customer_src/etc/conf/customer.xml' file

I have checked the iw.cfg file 'main_lock_model=submit_lock' and

'allow_unlocked_file_upload=null' (if it is of any lead)

The lock in branch is also : submit_lock

Adam Stoller

If you're talking about DCRs - with the proper EAs on them so that they are treated as DCRs by the system - then yes, they should be locked when they are brought up for editing, without needing to be saved (or even modified) first.

If that is not happening, then it is definitely a case for Support.

Nitish

True.

Please give me some leads in this case. Where and what can i check ?

As i stated before, iw.cfg file i have checked and the lock attribute in that file is 'submit_lock'.

Should i try putting 'mandatory_write_lock' instead of 'submit_lock' in it ? if not, where else can i try to work on this issue.

Adam Stoller

If what I'm understanding you to be saying is correct - I don't think there is anywhere to look by yourself - this would have to be handled by Support / Engineering (if such exists for TeamSite anymore)