We've recently installed AppWorks 16.1 on new servers, and the export to excel option in PIM fails with this error: java.lang.NoClassDefFoundError: org/apache/poi/xssf/usermodel/XSSFWorkbook. Thought I'd post to forums before submitting a ticket.
It is working on my install of AppWorks 16.6. You may want to consider upgrading.
Please open a ticket if you continue to have problems.
We're aware there is a later version. We've already been working on this upgrade to 16.1 for 2+ years and cannot choose a higher version at this point.
Found that we had to add /www/cordys/prod/components/bpmengine/poi-ooxml.jar and /www/cordys/prod/components/bpmengine/poi-ooxml-schemas.jar to our bcp.classpath file, which seems crazy since we don't require that in another region on the same version, but at least it works now.