Gateway start error rel.16.5

Andrea Cioffarelli

Hello,
i've just installed AppWorks Gateway 16.5 on RHEL, Tomcat 9 and Java 1.8 but when i try to start it and reach it via the browser setup console the browser connection ends in timeout. No error is shown in the tomcat specific logs but, in gateway.log file i've found this:

__2019-11-28 23:29:50,2652019-11-28T23:29:50,265 [Thread-5] INFO service.impl.StatusBeanImpl - ==Attempting to jump start Gateway services, this node may already be configured
**2019-11-28 23:29:50,2742019-11-28T23:29:50,274 [Thread-5] ERROR service.impl.StatusBeanImpl - Jump start failed, the Gateway may not be setup yet**
java.lang.NullPointerException: null
at com.opentext.otag.services.impl.PersistenceServiceImpl.getJdbcDriverFromConnection(PersistenceServiceImpl.java:421) ~[classes/:?]
at com.opentext.otag.services.impl.PersistenceServiceImpl.newEMFFromProperties(PersistenceServiceImpl.java:382) ~[classes/:?]
at com.opentext.otag.services.impl.PersistenceServiceImpl.getEMF(PersistenceServiceImpl.java:489) ~[classes/:?]
at com.opentext.otag.services.impl.PersistenceServiceImpl.getEM(PersistenceServiceImpl.java:180) ~[classes/:?]
at com.opentext.otag.persistence.impl.TenantRepoImpl.getEM(TenantRepoImpl.java:68) ~[classes/:?]
at com.opentext.otag.persistence.impl.TenantRepoImpl.listNoneDefaultTenants(TenantRepoImpl.java:59) ~[classes/:?]
at com.opentext.otag.api.service.impl.StatusBeanImpl.lambda$jumpStartGatewayServices$1(StatusBeanImpl.java:64) ~[classes/:?]
at java.lang.Thread.run(Thread.java:748) [?:1.8.0_191]
__

Can anyone help me to understand (and solve maybe) this issue?
I'm using the FQDN to contact the gateway, i've also tried with the ip address but with no success.

Thanks, best regards.
Andrea

Andrea Cioffarelli

Solved.