nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Workflow | unlocking of files before approval

rohitspathak123

We have created a approval workflow. In this:
1. First Task will be unlock task which will unlock all the files attached to workflow (does not matter if the file was locked by person who is initiating the workflow or someone else)
2. Second is Approval (in which the approver can make some modification to the file attacched & then grant his approval)

TO achieve this I have written a CGI task to unlock all the files attached to workflow & display error message to end user if not able to unlock the file.

[HTML]

$iw_selected_files

[/HTML]

I am making "root" (or the Master user) the owner of the unlock task, but still we are getting error like:
"/default/main/GWS_US_Retail/WORKAREA/ALL/templatedata/WEP/Article/data/rp_order_2.dcr" with error message : ERROR:00013: Permission denied

My CGI task just executes the 'iwunlock' command for each of the files.

My questions are:
1. Who should be the owner of my unlock task so that we can unlock any file locked by any user

I have read that Master user can unlock any file. Why I am getting "permission denied" even if I unlock the file using "root" (or Master) as owner of unlock task.

Its very urgent

Find more posts tagged with

Comments

Jcse

We have created a approval workflow. In this:
1. First Task will be unlock task which will unlock all the files attached to workflow (does not matter if the file was locked by person who is initiating the workflow or someone else)
2. Second is Approval (in which the approver can make some modification to the file attacched & then grant his approval)

TO achieve this I have written a CGI task to unlock all the files attached to workflow & display error message to end user if not able to unlock the file.

[HTML]

owner="root"
description="$task_desc_unlock_file"
immediate="t"
start="t"
readonly="f">

$iw_selected_files

[/HTML]

I am making "root" (or the Master user) the owner of the unlock task, but still we are getting error like:
"/default/main/GWS_US_Retail/WORKAREA/ALL/templatedata/WEP/Article/data/rp_order_2.dcr" with error message : ERROR:00013: Permission denied

My CGI task just executes the 'iwunlock' command for each of the files.

My questions are:
1. Who should be the owner of my unlock task so that we can unlock any file locked by any user

I have read that Master user can unlock any file. Why I am getting "permission denied" even if I unlock the file using "root" (or Master) as owner of unlock task.

Its very urgent

Hi

Kindly check the Credentials of the Administrator Role that is possessed by your Master User for TS at

ADMINISTRATION-->Roles and Permissions-->Manage Roles-->

Check for the permissions set for Form Publisher etc and as well as for WFM
Check for any other role that master user have ?

rohitspathak123

Let me check. Also I am using 6.1 TeamSite

Jcse

Let me check. Also I am using 6.1 TeamSite

Hi

Have you checked it ?
Have you find any solution ?

Adam Stoller

Let me check. Also I am using 6.1 TeamSite

If you're using 6.1 then there is no management of roles within the Administration tab of TS - there's the question of whether or not 'root' is listed in the IWHOME/conf/roles/master.uid file and whether or not the permissions of the directories leading up to the one you wish to perform actions in allow root access and whether the files themselves allow root access.

To verify the latter part - log in as root on the server and navigate (in the shell) to the same directories and attempt to run the iwunlock command on the same files - all from the file system - and see if you run into any problems.