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Unable to Preview Images on TeamSite Preview Site

Hello,
We have installed the TeamSite 16.6.1 on Linux Environment with Apache HTTPD (For Preview).
We are able to Preview the Content but images are not loading on the Preview page and getting 403 Error. Kindly please advise if I missed anything.

Forbidden
You don't have permission to access /iw-mount/default/main/EStudioGlobal/WORKAREA/default/iwov-resources/test-banner.jpg on this server.

Please find the iw.cfg configuration below:
[iwwebd]
default_protocol=http
http_port=80
https_port=443

[iwproxy]
iwproxy_port=1080
customer_webserver_port=81

Apache HTTPD.conf:

#Options -Indexes
Options All
Require all granted

Alias /iw-mount/ /iwmnt/


Options Indexes FollowSymLinks ExecCGI
AllowOverride None
Require all granted


SetHandler cgi-script

Comments

  • Ensure that in /etc/iw.cfg -> 

    webserver_uid=apache

  • Hi Jayaram,

    Did you find the solution for this issue?

    I am facing similar issue. I am also on Linux and have TS16.6.1 .

    Thanks,
    Niraj
  • Please open a ticket with Support to review.
  • Hi Niraj,
    Hope you may resolved this issue, otherwise try below approach
    The Permission issue resolved by starting the Apache directly instead of using services
    Ex:
    instead of starting Apache using this command "systemctl status httpd.service" we tried "/usr/sbin/httpd -k start"
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