Unable to Preview Images on TeamSite Preview Site

Jayaram Ponnusamy

Hello,
We have installed the TeamSite 16.6.1 on Linux Environment with Apache HTTPD (For Preview).
We are able to Preview the Content but images are not loading on the Preview page and getting 403 Error. Kindly please advise if I missed anything.

Forbidden
You don't have permission to access /iw-mount/default/main/EStudioGlobal/WORKAREA/default/iwov-resources/test-banner.jpg on this server.

Please find the iw.cfg configuration below:
[iwwebd]
default_protocol=http
http_port=80
https_port=443

[iwproxy]
iwproxy_port=1080
customer_webserver_port=81

Apache HTTPD.conf:

#Options -Indexes
Options All
Require all granted

Alias /iw-mount/ /iwmnt/

Options Indexes FollowSymLinks ExecCGI
AllowOverride None
Require all granted

SetHandler cgi-script

Kenzer

Ensure that in /etc/iw.cfg -> 

webserver_uid=apache

Niraj Kumar

Hi Jayaram,

Did you find the solution for this issue?

I am facing similar issue. I am also on Linux and have TS16.6.1 .

Thanks,
Niraj

Kenzer

Please open a ticket with Support to review.

Jayaram Ponnusamy

Hi Niraj,
Hope you may resolved this issue, otherwise try below approach
The Permission issue resolved by starting the Apache directly instead of using services
Ex:
instead of starting Apache using this command "systemctl status httpd.service" we tried "/usr/sbin/httpd -k start"