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deployment not going through

nirali

One deployment is hanging in there for few hours now.
I can noy cancel it.
Ineed to check receiver server.
I tried "telnet ipaddress" on run and on cmd prompt, but I caant connect to rcvr.
How to telnet to receiver server (I didnt do for a long time now).
Pls tell me every step.

thanks

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Comments

nipper

We cannot tell you how to telent to your server because ever receiver is different. You do not tell us what OS you use. We do not know if there is a firewall.

Now you *may* be asking for the trick to see if the receiver still has OpenDeploy running. That is a valid question and you can run

telnet INSERT-RECEIVER-HERE OD-PORT

The OD-PORT will be listed in one of the opendeploy config files. Default value is 20014

If OD is running it wil connect and that is it. If it is not you will get an error. There is no message for success, only a connect

nirali

windows server 2003
TS6.5.0 SP 2
OD6.1.0

Do I need to run command from the directory where telnet service exe file is located ?

c:windows\system32, thats where i m

nipper

why don't you try it instead of asking.

nirali

I tried.
Everything I get is cmd screen. It does not ask for username and password. So how to make use of such connection.
Secondly I made connection from server to the receiver. Do I have to telnet from server only ? Can I telnet from local desktop ?

thanks

Adam Stoller

I tried.
Everything I get is cmd screen. It does not ask for username and password. So how to make use of such connection.
Secondly I made connection from server to the receiver. Do I have to telnet from server only ? Can I telnet from local desktop ?

thanks

You should do so from base server to receiver - doing so from local desktop is not a valid test since the connection may get refused as not being an allowed host.

cesarecastro

Here are a couple of examples.

From the questions, I am assuming that you are new to development and system administration. Here is how I would proceed at least the first few stesp:

Test if Receiver has OD running by checking port. You could do this by checking the services on your box or by testing 9telneting) the port that OD listens on.
The assumption here is that OD is listening on port 20014.

1. Test from the base server: telnet YOURSERVERNAME 20014
a. If you get a blank screen (no prompt for user name and password), then it worked. OD rcvr port is waiting for deployments
b. If you get a could not connect or reach server then go to i.
i. Ping the server
1. Ping success full - the rcvr is not on. check on the rcvr sever
2. Ping failed - the server name you are using is incorrect.
2. If the telnet failed to connect, move on to to rcvr server.

One think to keep in mind is that hanged deployments are not usually due to a port issue but by something else.

Note: Remember that your base server and your rcvr server most be able to resolve the server names. The odrcvr file must have a server name that the rcvr file can resolved and get to.

nipper

A couple points, if you get a login prompt from your telnet there is an issue. That should not happen. Either you are telneting to the wrong port (most likely) or something is sitting on the wrong port.

Also you often will not be able to ping a receiver. Typically the receiver is in the DMZ which has a firewall in between. The specific port needs to be open in the firewall for OD to work.

HTH

Andy