Teamsite Indexer is not coming up

Niraj Kumar

We have recently installed TS 16.6.1 on RHEL 7.7 and moved all the content(store copy) from TS 7.5 to TS 16.6.1. 
We did not have TS search on 7.5 but TS 16.6.1 we have SOLR and Zookeeper on same server as TS 16.6.1. Now Solr and Zookeeper are running fine and I am able to test the connection as well. All configuration are default configuration still I am not able to bring Teamsite Indexer up. I am getting below error of indexer log:

[24 Apr 2020 16:05:02,855] DEBUG com.interwoven.hunter.index.BranchMapping (main) - Loading excluded store list in branches.cfg:

[24 Apr 2020 16:05:02,863] ERROR com.interwoven.hunter.common.TSException (main) - Hopi Error Code :2006

com.interwoven.hunter.common.TSException: GetNextEditionsByIDBatchLite

        at com.interwoven.hunter.common.Repository.getMostRecentEdition(Repository.java:1079)

        at com.interwoven.hunter.index.BranchMapping.createCollectionForBranch(BranchMapping.java:472)

        at com.interwoven.hunter.index.BranchMapping.addBranch(BranchMapping.java:359)

        at com.interwoven.hunter.index.BranchMapping.loadDB(BranchMapping.java:1002)

        at com.interwoven.hunter.index.BranchMapping.init(BranchMapping.java:104)

        at com.interwoven.hunter.index.BranchMapping.getInstance(BranchMapping.java:72)

        at com.interwoven.hunter.index.IndexManager.init(IndexManager.java:102)

        at com.interwoven.hunter.index.IndexManager.<clinit>(IndexManager.java:85)

        at com.interwoven.hunter.index.IndexServer.start(IndexServer.java:384)

        at com.interwoven.hunter.index.IndexServer.main(IndexServer.java:239)

Caused by: com.interwoven.hopi.HopiException: Unknown Hopi error

        at com.interwoven.sci.sci_.GetNextEditionsByIDBatchLite(sci_.java)

        at com.interwoven.hunter.common.Repository.getMostRecentEdition(Repository.java:1067)

        ... 9 more

[24 Apr 2020 16:05:02,864] ERROR com.interwoven.hunter.index.BranchMapping (main) - Error adding branch //wddvs121.ssi.govt.nz/iwadmin/iwconfig/main/spars/EDITION/INITIAL. It will not be available for indexing.

TeamSite Code :2006

com.interwoven.hunter.common.TSException: GetNextEditionsByIDBatchLite

        at com.interwoven.hunter.common.Repository.getMostRecentEdition(Repository.java:1079)

        at com.interwoven.hunter.index.BranchMapping.createCollectionForBranch(BranchMapping.java:472)

        at com.interwoven.hunter.index.BranchMapping.addBranch(BranchMapping.java:359)

        at com.interwoven.hunter.index.BranchMapping.loadDB(BranchMapping.java:1002)

        at com.interwoven.hunter.index.BranchMapping.init(BranchMapping.java:104)

        at com.interwoven.hunter.index.BranchMapping.getInstance(BranchMapping.java:72)

        at com.interwoven.hunter.index.IndexManager.init(IndexManager.java:102)

        at com.interwoven.hunter.index.IndexManager.<clinit>(IndexManager.java:85)

        at com.interwoven.hunter.index.IndexServer.start(IndexServer.java:384)

        at com.interwoven.hunter.index.IndexServer.main(IndexServer.java:239)

Caused by: com.interwoven.hopi.HopiException: Unknown Hopi error

        at com.interwoven.sci.sci_.GetNextEditionsByIDBatchLite(sci_.java)

        at com.interwoven.hunter.common.Repository.getMostRecentEdition(Repository.java:1067)

        ... 9 more

[24 Apr 2020 16:05:02,865] DEBUG com.interwoven.hunter.index.BranchMapping (main) - Error while calling BranchMapping.getInstance()

java.io.OptionalDataException

        at java.base/java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1606)

        at java.base/java.io.ObjectInputStream.readObject(ObjectInputStream.java:430)

        at com.interwoven.hunter.index.BranchMapping.loadDB(BranchMapping.java:952)

        at com.interwoven.hunter.index.BranchMapping.init(BranchMapping.java:104)

        at com.interwoven.hunter.index.BranchMapping.getInstance(BranchMapping.java:72)

        at com.interwoven.hunter.index.IndexManager.init(IndexManager.java:102)

        at com.interwoven.hunter.index.IndexManager.<clinit>(IndexManager.java:85)

        at com.interwoven.hunter.index.IndexServer.start(IndexServer.java:384)

        at com.interwoven.hunter.index.IndexServer.main(IndexServer.java:239)

[24 Apr 2020 16:05:02,866] FATAL com.interwoven.hunter.index.IndexManager (main) - Error in initialization of the Index Manager

[24 Apr 2020 16:05:02,866] FATAL com.interwoven.hunter.index.IndexManager (main) -

[24 Apr 2020 16:05:02,867] DEBUG com.interwoven.hunter.index.Reaper (Thread-0) - Reaper thread started

[24 Apr 2020 16:05:02,867] INFO com.interwoven.hunter.index.Reaper (Thread-0) - Shutdown IndexServer

[24 Apr 2020 16:05:02,867] DEBUG com.interwoven.hunter.index.Listener (Thread-0) - Ending subscription to:Interwoven

[24 Apr 2020 16:05:02,872] DEBUG com.interwoven.hunter.index.Listener (Thread-0) - javax.jms.InvalidDestinationException: No durable subscription exists for clientID: TSSEARCH and subscriptionName: Interwoven

[24 Apr 2020 16:05:02,872] INFO com.interwoven.hunter.index.Reaper (Thread-0) - Shutdown IndexManager

[24 Apr 2020 16:05:02,872] INFO com.interwoven.hunter.index.Reaper (Thread-0) - Saving branches.db ...

[24 Apr 2020 16:05:02,876] DEBUG com.interwoven.hunter.index.BranchMapping (Thread-0) - Saving branches.db ...

[24 Apr 2020 16:05:02,876] DEBUG com.interwoven.hunter.index.Reaper (Thread-0) - Reaper thread finished

[24 Apr 2020 16:05:02,876] INFO com.interwoven.hunter.index.Reaper (Thread-0) - Index server shutdown complete

Raised a support ticket as well but not getting much help from them.

Thanks,
Niraj Kumar