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template error after 5.0.2 SP
System
We just applied the SP to 5.0.2 and now, when we try to create a new data record (FILE - NEW DATA RECORD), after selecting a category and data-type, when the DCT tries to open, we get the following error. Any ideas? The error happens with any template category we have and the template files/templating.cfg all worked before the SP was applied. Thanks!
Error: 500
Location: /iw/webdesk/templating/datacapture.jsp
Internal Servlet Error:
javax.servlet.ServletException
at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:459)
at templating._0002ftemplating_0002fdatacapture_0002ejspdatacapture_jsp_0._jspService(_0002ftemplating_0002fdatacapture_0002ejspdatacapture_jsp_0.java:2009)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:119)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.jasper.servlet.JspServlet$JspCountedServlet.service(JspServlet.java:130)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.jasper.servlet.JspServlet$JspServletWrapper.service(JspServlet.java:282)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:429)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:500)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java:405)
at org.apache.tomcat.core.Handler.service(Handler.java:287)
at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)
at org.apache.tomcat.facade.RequestDispatcherImpl.doForward(RequestDispatcherImpl.java:222)
at org.apache.tomcat.facade.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:162)
at com.interwoven.templating.DatacaptureServlet.doCreateNewDCRForm(DatacaptureServlet.java:1029)
at com.interwoven.templating.DatacaptureServlet.doGet(DatacaptureServlet.java:120)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at com.interwoven.framework.IWServlet.service(IWServlet.java:43)
at com.interwoven.framework.AuthServlet.service(AuthServlet.java:78)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java:405)
at org.apache.tomcat.core.Handler.service(Handler.java:287)
at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)
at org.apache.tomcat.core.ContextManager.internalService(ContextManager.java:797)
at org.apache.tomcat.core.ContextManager.service(ContextManager.java:743)
at org.apache.tomcat.service.http.HttpConnectionHandler.processConnection(HttpConnectionHandler.java:213)
at org.apache.tomcat.service.TcpWorkerThread.runIt(PoolTcpEndpoint.java:416)
at org.apache.tomcat.util.ThreadPool$ControlRunnable.run(ThreadPool.java:501)
at java.lang.Thread.run(Thread.java:484)
Root cause:
java.lang.NullPointerException
at templating._0002ftemplating_0002fdatacapture_0002ejspdatacapture_jsp_0._jspService(_0002ftemplating_0002fdatacapture_0002ejspdatacapture_jsp_0.java:342)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:119)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.jasper.servlet.JspServlet$JspCountedServlet.service(JspServlet.java:130)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.jasper.servlet.JspServlet$JspServletWrapper.service(JspServlet.java:282)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:429)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:500)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java:405)
at org.apache.tomcat.core.Handler.service(Handler.java:287)
at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)
at org.apache.tomcat.facade.RequestDispatcherImpl.doForward(RequestDispatcherImpl.java:222)
at org.apache.tomcat.facade.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:162)
at com.interwoven.templating.DatacaptureServlet.doCreateNewDCRForm(DatacaptureServlet.java:1029)
at com.interwoven.templating.DatacaptureServlet.doGet(DatacaptureServlet.java:120)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at com.interwoven.framework.IWServlet.service(IWServlet.java:43)
at com.interwoven.framework.AuthServlet.service(AuthServlet.java:78)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java:405)
at org.apache.tomcat.core.Handler.service(Handler.java:287)
at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)
at org.apache.tomcat.core.ContextManager.internalService(ContextManager.java:797)
at org.apache.tomcat.core.ContextManager.service(ContextManager.java:743)
at org.apache.tomcat.service.http.HttpConnectionHandler.processConnection(HttpConnectionHandler.java:213)
at org.apache.tomcat.service.TcpWorkerThread.runIt(PoolTcpEndpoint.java:416)
at org.apache.tomcat.util.ThreadPool$ControlRunnable.run(ThreadPool.java:501)
at java.lang.Thread.run(Thread.java:484)
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Comments
Rococi
This sounds strange, but make certain that the iw.cfg license section did not get altered or erased.
