Getting this error from server.log file in JMS. I've checked every possible files and properties where the authentications were used and confirmed that I have the correct install owner or user and docbase name. I also tried restarting everything and clearing caches and logs.
com.documentum.fc.client.DfAuthenticationException: [DM_SESSION_E_AUTH_FAIL]error: "Authentication failed for user <install_owner> with docbase <repository>."
at com.documentum.fc.client.impl.docbase.DocbaseExceptionMapper.newException(DocbaseExceptionMapper.java:52) [dfc.jar:na]
at com.documentum.fc.client.impl.connection.docbase.MessageEntry.getException(MessageEntry.java:39) [dfc.jar:na]
at com.documentum.fc.client.impl.connection.docbase.DocbaseMessageManager.getException(DocbaseMessageManager.java:137) [dfc.jar:na]
at com.documentum.fc.client.impl.connection.docbase.netwise.NetwiseDocbaseRpcClient.checkForMessages(NetwiseDocbaseRpcClient.java:310) [dfc.jar:na]
at com.documentum.fc.client.impl.connection.docbase.netwise.NetwiseDocbaseRpcClient.applyForObject(NetwiseDocbaseRpcClient.java:653) [dfc.jar:na]
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection$8.evaluate(DocbaseConnection.java:1378) [dfc.jar:na]
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.evaluateRpc(DocbaseConnection.java:1137) [dfc.jar:na]
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.applyForObject(DocbaseConnection.java:1370) [dfc.jar:na]
at com.documentum.fc.client.impl.docbase.DocbaseApi.authenticateUser(DocbaseApi.java:1867) [dfc.jar:na]
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.authenticate(DocbaseConnection.java:435) [dfc.jar:na]
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.open(DocbaseConnection.java:130) [dfc.jar:na]
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.<init>(DocbaseConnection.java:99) [dfc.jar:na]
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.<init>(DocbaseConnection.java:59) [dfc.jar:na]
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnectionFactory.newDocbaseConnection(DocbaseConnectionFactory.java:26) [dfc.jar:na]
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnectionManager.createNewConnection(DocbaseConnectionManager.java:180) [dfc.jar:na]
at com.documentum.fc.client.impl.connection.docbase.DocbaseConnectionManager.getDocbaseConnection(DocbaseConnectionManager.java:110) [dfc.jar:na]
at com.documentum.fc.client.impl.session.SessionFactory.newSession(SessionFactory.java:23) [dfc.jar:na]
at com.documentum.fc.client.impl.session.PrincipalAwareSessionFactory.newSession(PrincipalAwareSessionFactory.java:44) [dfc.jar:na]
at com.documentum.fc.client.impl.session.PooledSessionFactory.newSession(PooledSessionFactory.java:49) [dfc.jar:na]
at com.documentum.fc.client.impl.session.SessionManager.getSessionFromFactory(SessionManager.java:134) [dfc.jar:na]
at com.documentum.fc.client.impl.session.SessionManager.newSession(SessionManager.java:72) [dfc.jar:na]
at com.documentum.fc.client.impl.session.SessionManager.getSession(SessionManager.java:191) [dfc.jar:na]
at com.emc.d2.api.methods.D2Method.main(D2Method.java:853) [D2-API-4.5.0.jar:na]
at com.emc.d2.api.methods.D2Method.execute(D2Method.java:939) [D2-API-4.5.0.jar:na]
at com.documentum.mthdservlet.DfMethodRunner.runIt(Unknown Source) [mthdservlet.jar:na]
at com.documentum.mthdservlet.AMethodRunner.runAndReturnStatus(Unknown Source) [mthdservlet.jar:na]
at com.documentum.mthdservlet.DoMethod.invokeMethod(Unknown Source) [mthdservlet.jar:na]
at com.documentum.mthdservlet.DoMethod.doPost(Unknown Source) [mthdservlet.jar:na]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:754) [jboss-servlet-api_3.0_spec-1.0.0.Final.jar!/:1.0.0.Final]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847) [jboss-servlet-api_3.0_spec-1.0.0.Final.jar!/:1.0.0.Final]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:329) [jbossweb-7.0.13.Final.jar!/:na]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:248) [jbossweb-7.0.13.Final.jar!/:na]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:275) [jbossweb-7.0.13.Final.jar!/:na]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:161) [jbossweb-7.0.13.Final.jar!/:na]
at org.jboss.as.web.security.SecurityContextAssociationValve.invoke(SecurityContextAssociationValve.java:153) [jboss-as-web-7.1.1.Final.jar!/:7.1.1.Final]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:155) [jbossweb-7.0.13.Final.jar!/:na]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) [jbossweb-7.0.13.Final.jar!/:na]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) [jbossweb-7.0.13.Final.jar!/:na]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:368) [jbossweb-7.0.13.Final.jar!/:na]
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:877) [jbossweb-7.0.13.Final.jar!/:na]
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:671) [jbossweb-7.0.13.Final.jar!/:na]
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:930) [jbossweb-7.0.13.Final.jar!/:na]
at java.lang.Thread.run(Thread.java:745) [na:1.7.0_72]
2020-09-22 11:18:18 [ERROR] [http-0.0.0.0-0.0.0.0-9080-5] - c.e.d.a.m.D2Method[com.emc.d2.api.methods.D2CoreMethod] : {}
java.lang.NullPointerException: null
at com.emc.d2.api.methods.D2Method.setMethodError(D2Method.java:750) [D2-API-4.5.0.jar:na]
at com.emc.d2.api.methods.D2Method.main(D2Method.java:898) [D2-API-4.5.0.jar:na]
at com.emc.d2.api.methods.D2Method.execute(D2Method.java:939) [D2-API-4.5.0.jar:na]
at com.documentum.mthdservlet.DfMethodRunner.runIt(Unknown Source) [mthdservlet.jar:na]
at com.documentum.mthdservlet.AMethodRunner.runAndReturnStatus(Unknown Source) [mthdservlet.jar:na]
at com.documentum.mthdservlet.DoMethod.invokeMethod(Unknown Source) [mthdservlet.jar:na]
at com.documentum.mthdservlet.DoMethod.doPost(Unknown Source) [mthdservlet.jar:na]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:754) [jboss-servlet-api_3.0_spec-1.0.0.Final.jar!/:1.0.0.Final]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847) [jboss-servlet-api_3.0_spec-1.0.0.Final.jar!/:1.0.0.Final]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:329) [jbossweb-7.0.13.Final.jar!/:na]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:248) [jbossweb-7.0.13.Final.jar!/:na]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:275) [jbossweb-7.0.13.Final.jar!/:na]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:161) [jbossweb-7.0.13.Final.jar!/:na]
at org.jboss.as.web.security.SecurityContextAssociationValve.invoke(SecurityContextAssociationValve.java:153) [jboss-as-web-7.1.1.Final.jar!/:7.1.1.Final]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:155) [jbossweb-7.0.13.Final.jar!/:na]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) [jbossweb-7.0.13.Final.jar!/:na]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) [jbossweb-7.0.13.Final.jar!/:na]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:368) [jbossweb-7.0.13.Final.jar!/:na]
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:877) [jbossweb-7.0.13.Final.jar!/:na]
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:671) [jbossweb-7.0.13.Final.jar!/:na]
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:930) [jbossweb-7.0.13.Final.jar!/:na]
at java.lang.Thread.run(Thread.java:745) [na:1.7.0_72]
