HTTP STATUS-500 error instead of Save button in DCR

Hi,
We are working on TS 6.7.2 Win 2003 SP2. We are facing one strange issue where instead of save button in DCT/DCR we are getting HTTP STATUS-500. Rest of the DCT fields are appearing correctly.
When I looked for error in servletd_out.log there I have got this error:

2009-04-07 02:24:53,201 [http-8080-Processor24] ERROR org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/iw-cc].[com.interwoven.formspub.datacapture_005fbuttonframe_jsp] () - Servlet.service() for servlet com.interwoven.formspub.datacapture_005fbuttonframe_jsp threw exception
java.lang.NullPointerException
at com.interwoven.formspub.datacapture_005fbuttonframe_jsp._jspService(datacapture_005fbuttonframe_jsp.java:282)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:106)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:595)

Has anyone faced such issue. Please provide me with possible root cause and solution as well.
Thanks in advance!
Sachin

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Comments

Jcse

Hi,
We are working on TS 6.7.2 Win 2003 SP2. We are facing one strange issue where instead of save button in DCT/DCR we are getting HTTP STATUS-500. Rest of the DCT fields are appearing correctly.
When I looked for error in servletd_out.log there I have got this error:

Has anyone faced such issue. Please provide me with possible root cause and solution as well.
Thanks in advance!
Sachin

This is the servlet class "com.interwoven.formspub.datacapture_005fbuttonfram e_jsp" generated after the compilation of JSP (datacapture_005fbuttonfram e_jsp).

Unfortunately by some reason some of the required object that loads that SAVE BUTTON by some function call is being missed.Now when the UI of New Form Entry is loaded ,it looks for that Object t load that SAVE BUTTON .But didn't found any object so Giving The Error "NULL POINTER EXCEPTION".

Try Re-setting the server UI using the option

[iwreset -ui]

May it work.

chiksur

Hi All,
I did do the iwreset-ui as well as iwreset -a and it gave me the following problem.

Apr 7, 2009 12:40:00 PM org.apache.jk.common.ChannelSocket init
INFO: JK: ajp13 listening on /0.0.0.0:8009
Apr 7, 2009 12:40:00 PM org.apache.jk.server.JkMain start
INFO: Jk running ID=0 time=0/297 config=null
Apr 7, 2009 12:40:00 PM org.apache.catalina.startup.Catalina start
INFO: Server startup in 51926 ms
2009-04-07 12:40:07,518 [http-8080-Processor25] FATAL org.apache.jasper.runtime.JspFactoryImpl () - Exception initializing page context
java.lang.IllegalStateException: Cannot create a session after the response has been committed
at org.apache.catalina.connector.Request.doGetSession(Request.java:2221)
at org.apache.catalina.connector.Request.getSession(Request.java:2031)
at org.apache.catalina.connector.RequestFacade.getSession(RequestFacade.java:832)
at javax.servlet.http.HttpServletRequestWrapper.getSession(HttpServletRequestWrapper.java:216)
at org.apache.catalina.core.ApplicationHttpRequest.getSession(ApplicationHttpRequest.java:545)
at javax.servlet.http.HttpServletRequestWrapper.getSession(HttpServletRequestWrapper.java:216)
at org.apache.catalina.core.ApplicationHttpRequest.getSession(ApplicationHttpRequest.java:545)
at org.apache.catalina.core.ApplicationHttpRequest.getSession(ApplicationHttpRequest.java:494)
at org.apache.jasper.runtime.PageContextImpl._initialize(PageContextImpl.java:136)
at org.apache.jasper.runtime.PageContextImpl.initialize(PageContextImpl.java:113)
at org.apache.jasper.runtime.JspFactoryImpl.internalGetPageContext(JspFactoryImpl.java:105)
at org.apache.jasper.runtime.JspFactoryImpl.getPageContext(JspFactoryImpl.java:62)
at com.interwoven.base.ui.error_jsp._jspService(error_jsp.java:71)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:691)
at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:594)
at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:505)
at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:965)
at org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:600)
at org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:803)
at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:774)
at com.interwoven.ccpro.filesys.area_005fnavigation.lists.list_005fdirectory_jsp._jspService(list_005fdirectory_jsp.java:1545)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:691)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:469)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:403)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)
at com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:211)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:106)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:595)
2009-04-07 12:40:42,005 [http-8080-Processor23] WARN com.interwoven.ui.teamsite.workflow.task.TaskContext () - No taskid specified
2009-04-07 12:40:45,849 [http-8080-Processor22] ERROR org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/iw-cc].[com.interwoven.formspub.datacapture_005fbuttonframe_jsp] () - Servlet.service() for servlet com.interwoven.formspub.datacapture_005fbuttonframe_jsp threw exception
java.lang.NullPointerException
at com.interwoven.formspub.datacapture_005fbuttonframe_jsp._jspService(datacapture_005fbuttonframe_jsp.java:282)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:106)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:595)

Bhargav Coca

Hi,
We are working on TS 6.7.2 Win 2003 SP2. We are facing one strange issue where instead of save button in DCT/DCR we are getting HTTP STATUS-500. Rest of the DCT fields are appearing correctly.
When I looked for error in servletd_out.log there I have got this error:

Has anyone faced such issue. Please provide me with possible root cause and solution as well.
Thanks in advance!
Sachin

Sachin,

Do you have any cutomization UI scripts running, may be you have some additional functionality added in your customization?
Is this issue on only one data-type or all the data types you have?
Why don't you try it on example template which Interwoven/Autonomy provides. see if it works there? Do you have any Form API going on this DCT/DCR in picture?

Do reverse resolution. Write a DCR (xml) and then attach the extended attribute of TeamSite/Templating/DCR/Type to specific datatype present, this will create your DCR, now go to CCPro, edit the DCR from there, add few lines from UI and then try to save it? see if it gives the same error?

Thanks

preview8.html

Sbardeo

Thanks for response!
I will update you about the result.