TeamSite LDAP Connection using SSL

Les Bleus

Hello,

I'm trying to connect to LDAP over SSL and getting the following error.

ERROR: 'Can't contact LDAP server' in binding to (ldapservername) on port 636

Here are the steps that I followed

1. Convert .cer files to .PEM files using openssl.
2. Created cert7 db using nss and imported certs into it.
3. Created truststore and imported these certs.
4. Copied truststore files to ih-home JRE security folders.
5. Updated user_databases.xml with CAFile location.
6. restarted TeamSite

I'm able to connect telnet. I wrote a simple JAVA and was able to query LDAP. ldapsearch is working when I use cert7db. Am I missing anything? Any pointers, please?

Thanks !!

Midhun

Karen Weir

Hi @Midhun Uppala , it's been a while since you posted this discussion; are you still looking for guidance from the dev community?

Les Bleus

Yes. I raised a ticket with support but couldn't find what is causing the error. Hoping that someone has implemented LDAP SSL connectivity.

Karen Weir

Thanks for the update @Midhun Uppala . I read through the ticket details and it looks like you and Dan Rivizzigno have done quite extensive investigations already and our Engineering colleagues are also reviewing. Hopefully we have community members that have come across this scenario previously, to help you past this hurdle.

Balamurugan Jayabalan

Am also facing the same issue and raised support ticket. Waiting for the response.

Les Bleus

Hi @Balamurugan Jayabalan, please update if you find anything. Thanks!!

Balamurugan Jayabalan

Sure @Midhun Uppala .

Les Bleus

@Balamurugan Jayabalan Did you get any update from support on this?

Balamurugan Jayabalan

@Midhun Uppala There is no updates from OpenText till now.

Les Bleus

What version of TeamSite are you on?