iwserver did not come up in 600 seconds

martinspethman

in C:\Interwoven\TeamSite\local\logs\iwserver.log

[Thu Feb 25 14:02:50 2021] ERROR: iwserver did not come up in 600 seconds

[Thu Feb 25 14:02:50 2021] ERROR: Please look at C:\Interwoven\TeamSite\local\logs\iwtrace.log for more information

iwtrace.log this file does not exist also in installer.log found this error

com.interwoven.wcm.install.util.InstallException: Unable to check/change web server port

at com.interwoven.wcm.teamsite.install.tasks.server.win.SetServices.checkWebdPort(SetServices.java:209)

at com.interwoven.wcm.teamsite.install.tasks.server.win.SetServices.runTask(SetServices.java:78)

at com.interwoven.wcm.install.framework.DocumentCompositeTask.runTask(DocumentCompositeTask.java:121)

at com.interwoven.wcm.install.api.CompositeTask.runTask(CompositeTask.java:134)

at com.interwoven.wcm.install.framework.MultiComponentCompositeTask.runTask(MultiComponentCompositeTask.java:111)

at com.interwoven.wcm.install.framework.ia.Driver.install(Driver.java:471)

at com.zerog.ia.installer.actions.CustomAction.installSelf(Unknown Source)

at com.zerog.ia.installer.util.GenericInstallPanel$2.run(Unknown Source)

Caused by: com.interwoven.wcm.install.util.iis.IisException: appcmd list sites, unable to read dom

at com.interwoven.wcm.install.util.iis.Iis7Utils.getSites(Iis7Utils.java:99)

at com.interwoven.wcm.teamsite.install.tasks.server.win.SetServices.checkWebdPort(SetServices.java:161)

... 7 more

Caused by: com.interwoven.wcm.install.util.iis.IisException: appcmd.exe doesn't exist

at com.interwoven.wcm.install.util.iis.Iis7Utils.runAppCmd(Iis7Utils.java:597)

at com.interwoven.wcm.install.util.iis.Iis7Utils.getSites(Iis7Utils.java:72)

... 8 more

Any help will be appreciated

Surya Kuram

Is this an upgrade or a fresh install? What version are you on?

martinspethman

fresh but it was fixed thanks Surya

alxtech

Can you share how it was fixed? i am having same issue on a fresh install on Win server 2019 Teamsite 20.4