Urgent help needed

developer2008

Hi All,

Suddenly I am not able to open or edit dcrs under one category. It is throwing following error.

Root cause:
com.interwoven.ui.datacapture.core.dct.InlineCallout$InlineCalloutException: SAX Parse:The reference to entity "_DEM_20091613023" must end with the ';' delimiter.
at com.interwoven.ui.datacapture.external.InlineCalloutProcessor.evaluateInlineCallouts(InlineCalloutProcessor.java:169)
at com.interwoven.ui.formspub.datacapture.DCRPredicate.buildDCRDocument(DCRPredicate.java:188)
at com.interwoven.ui.formspub.datacapture.EditDCRPredicate.execute(EditDCRPredicate.java:66)
at com.interwoven.ui.formspub.datacapture.AbstractOpenDCRCommand.execute(AbstractOpenDCRCommand.java:112)
at com.interwoven.ui.formspub.datacapture.ViewDCRCommand.execute(ViewDCRCommand.java:80)
at com.interwoven.ui.base.impl.command.CommandHandler.doExecuteCommand(CommandHandler.java:915)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandDescriptor(CommandHandler.java:752)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunForward(CommandHandler.java:651)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandID(CommandHandler.java:595)
at com.interwoven.ui.base.impl.command.CommandHandler.runCommandLoop(CommandHandler.java:234)
at com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:163)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:204)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)

Please help.

Thanks.

Pawan

This is usually the error when there is a parse error for the dcr which is xml file, now you should find out what you or somebody did to the dcr files, did you do any update to these files manually for example, by any script.
Try by reverting to some older versions of dcr if you have and view/edit them, then compare with the latest ones.