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Notify if a task is not completed with in 48 hour
AKB
Hi,
Has anyone come across the requirement where if a user does not complete his task within 48 hours then a notification should go to the editor saying that the particular user has not completed his task till now..
Thanks,
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Comments
Migrateduser
This is very simple to accomplish ith the <timeout> tag.
<timeout v="+004800">
<succ v="NotifyEditor" />
</timeout>
Place this between <successors> and <activation>. The NotifyEditor task would be your externaltask that sends an email to your editor.
Dave Smith
Sr. Software Engineer
Nike, Inc.
(503) 671-4238
DavidH.Smith@nike.com
Adam Stoller
... and the NotifyEditor task could either loop back to the task which hasn't been completed (re-activating it) - or to some other "holding" task for an administrator to process.
I think it's best if it loops back to the task that wasn't completed within time for at least two reasons:
1) If the user is still working on it, and they finish it after the timeout has occurred, when they go to transition the task - either they won't see it in their To Do List or it will complain about an invalid task object if you didn't loop back to re-activate that task.
2) If the the task needs to be re-assigned, the administrator / job owner can do that via the Job Admin menus - thus avoiding potential disruption of a job already in progress.
--fish
(Interwoven Senior Technical Consultant)