Business Process Model in Waiting status aborts

Lori Dingman

We have a BPM that caches some tokens from integrated OpenText products. It retrieves new tokens every 30 minutes to assist with performance. The process in Process Instance Manager (PIM) is always in waiting status. The issue is when we have outages or monthly deployments, the process will abort because the endpoint is down. This impacts the end user. Is there a way within the BPM itself (or another BPM) to monitor whether process aborts, if it does, automatically terminate the existing process and restart the process?

Ethan Beisher

Try using the "Catch Exception" construct within the BPM. You can see more details of this in the Advanced Development Guide.