Documentum DFC download file & mv command

ifti12 · 2022-03-30T14:52:48+00:00

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Hi guys,

As soon as I run this DFC code to down the file it throws an error.

com.documentum.fc.client.IDfSysObject.getContent();

DfException:: THREAD: main; MSG: [DM_STORAGE_E_BAD_TICKET]error: "Use of invalid ticket for storage object with name filestore_hnas_11; storage may be improperly configured.

Ticket was 00000000801f615f. Data Ticket was 1."; ERRORCODE: 100; NEXT: DfException:: THREAD: main; MSG: [DM_STORAGE_E_EXEC_FAIL]error: "Command execution failure: mv /usr/documentum/ids2/data/ECM/content_storage_11/00019e11/80/1f/61/5f* /usr/documentum/ids2/data/ECM/content_storage_11/00019e11/80/1f/61/5f.pdf. os_error: No Error Message Available."; ERRORCODE: 100; NEXT: null

Similar thread found.

Doc base error when creating new workflow — OpenText - Forums

Questions are

1) Why DFC is runing linux mv command when trying to download the file ?

2) Secondly what permissions do we need to check, documentum guy said he has given full permissions to my user? There is also a comment on above thread where references are missing. I also see the above path doesn't exists.

these paths:

/usr/documentum/ids2/data/ECM/contentstorage_11/00019e11/80/1f/61/5f

/usr/documentum/ids2/data/ECM/content_storage_11/00019e11/80/1f/61/5f.pdf

Any help appriciated.

thanks

ifti

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Comments

Hicham Bahi

I'm afraid there's not much that can be done: your document is corrupted.

DCTM_Guru

1) The command is probably what the Content server is doing behind the scenes, not the dfc code where you are executing

2) Since the Content server cant file in the path that is associated with the document, there is nothing it can return to you. Do you see any files in /usr/documentum/ids2/data/ECM/content_storage_11/?

Also, are you able to export any other files? This would isolate whether its a permissions issue or just missing files issue.

ifti12

Hi DCTM

So the issue was with corrupted filestore, they created new file and I can download now.

thanks for the help.