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deployfile XML error submitting files through workflow

AlexB

Hi

I've been looking at this problem for around a week now and i'm completely stuck on where to look.

When submitting files, the following error appears and points at lines in a number of files which all look to be valid. I've checked the sitemap and even when the error message points to line 48 on the sitemap which looks valid, it throws an error.

Any help would be greatly appreciated!

The XML pasted below is part of a deployment audit XML? Does anyone know how this is built?

/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/getting_pregnant.page
2009-03-18 11:31:38 +0000
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/getting_pregnant.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Getting_pregnant/index.page
/default/main/COM/www/WORKAREA/pages/sites/babyclub/you_and_your_baby/Gett

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Comments

vpatel

Maybe I am missing something but what is the error message that you mentioned in your post? Please post that.

AlexB

Sorry, I originally included it but then something led me to believe the error message itself would suggest a course of investigation leading to a dead end so I edited half the post.

I have looked at all of the files which it suggests contain error and they are all perfectly validly formed including the sitemap.

Here's the error message:

Thu May 7 13:43:32 UTC+0100 2009 Error during task execution: Could not invoke method: deployFiles, reason: Error while parsing XML, reason: Error on line 36 of document : XML document structures must start and end within the same entity. Nested exception: XML document structures must start and end within the same entity., XML: /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml 2009-03-23 15:56:34 +0000 /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml WebRoot production 1237823794414 /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml 2008-02-14 17:29:05 +0000 /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy/birth_plan.xml /default/main/COM/www/WORKAREA/pages/templatedata/XML/Article2/data/babyclub/You_and_your_baby/your_pregnancy

vpatel

Have you checked each and every XML file attached to see if they are valid?

I would suggest to try this out with one or two files instead of a large number of XML files. This will help you in isolating the problem.

AlexB

Yes the xml files are all valid, the way we have our system set up is with Dev TeamSite submitting to a Live TeamSite server. From the Live TeamSite server we sumbit to 4 web servers. The files go through fine when submitting from Dev TeamSite to Live TeamSite. When submitting from Live TeamSite to the web servers the error occurs.

I've just found that some files may have been deleted by the site editors so maybe this is causing it. There may be references to files which no longer exist.

Adam Stoller

Have you checked the deployment configuration file? That's XML too - and it seems to me it would be far more likely to cause an error that begins with "Could not invoke method: deployFiles"

AlexB

I believe the deployment configuration file is ok, the error only occurs when certain page files are being submitted that appear to have links within the content to files that have since been deleted. When they workflow comes to detect which files need to be attached it fails with an obscure error message.

I think the solution in this case is to ask our page developers to check every single page for links to removed files and ensure they're all corrected. My guess would be that this error could probably be made more helpful if interwoven changed the way dependency lists are generated or gave more specific error messages*. Does that sound like a reasonable suggestion?

* It is quite likely that I could wrong

AlexB

I believe what has happened is that the DeploymentAudit XML which is referenced at TeamSite/LiveSite/DeploymentAudit within the properties of each file has become corrupt. This could be through us deploying files back from Live TeamSite to Dev TeamSite.

The DeploymentAudit files appear to be truncated and contain old file paths. (see attached)

Does anyone know how to regenerate the DeploymentAudit XML and where it's stored? I plan to delete it and see if this allows OpenDeploy to regenerate the DeploymentAudit XML. Has anyone tried this before?

Thanks for your help.

AlexB

I found the solution. I ran iwextattr -d command on all of the page files in the site which cleared the Deployment Audit attribute and allowed the files to be submitted. Executed with a perl script due to number of files.

e.g.

iwextattr -d TeamSite/LiveSite/DeploymentAudit //SERVERNAME/default/main/COM/www/WORKAREA/pages/sites/babyclub/pregnancy_birth/birth/pregnancy_birth_plan.page

All working now!

isuquinndog

I'm trying to remove an attribute like you just did, and I know I have done this in the past but I'm receiving an error now. I'm running the command from the server's command line:

ERROR:02422: Error connecting to server: SERVERNAME

I don't understand how it can say that error when I'm on the server running the command....

vpatel

Is your TS server (all services) up and running correctly?

Is that you Mike -- isuquinndog?

marcussteiner

Guys,

this might be a lame question but could someone of you give us a bit of insight in the new LiveSite related ea's ? I have tried to do the usual RTFM's but I have the impression that the docs for LS are even worse than the ones for Teamsite.

Basically I would like to understand what those eas mean and if they are environment specific:

TeamSite/LiveSite/Id
TeamSite/LiveSite/DeploymentAudit
TeamSite/LiveSite/Checksum

We copy a lot of dcrs across from ITT-UAT-PRD and vise versa and we're not sure if that is possible for pages as well or if we need to consider something for LiveSite files.

Cheers
M

SampleData.xlsx

niti

Hi....

I am also getting the same error that the below listed EAs are not adding up to the DCRs or pages whenever we create a new page/DCR.

TeamSite/LiveSite/Id
TeamSite/LiveSite/DeploymentAudit
TeamSite/LiveSite/Checksum

Does someone help to understand what could be missing at the configuration end and how it can overcome?

Thanks.