Access denied to a file on the Y drive, but what ID?

Bowker

I'm trying to read a file stored on the Y drive via an external program. It's getting "access denied" error. I'm trying to find the log file on the TeamSite server that tells me which ID it's attempting to use but I've struck out. Any suggestions? (Full path would be appreciated if you know.)

desertsky

Not sure if you've resolved this but where is your iw-store located?
The permissions to that path would be relevant here. If you're using a NAS, make sure the TeamSite service is running as an account with access to that NAS path.