We have successfully installed Documentum Server 21.2 on Windows Server 2019 and configured a Docbroker and the Java Method Server. Next, we want to create a repository but we get an error while the server configuration program is checking for the database.
Previously, we checked that we can connect to the Oracle DB via sqlplus. We tried to run dmdbtest manually but when we launch it we get a Windows dialog box saying "The application was unable to start correctly" (see screenshot). We also get the same error when we try to launch the Documentum Server Manager application or the documentum.exe binary (e.g. .\documentum -v). On the other hand, dmdocbroker and the Tomcat JMS run fine.
We double-checked the pre-requisites, most notably the Microsoft Visual C++ Redistributable packages and they are all there. Any ideas?