We have a Custom Documentum Workflow where we encounters the below error :
Caused by: DfException:: THREAD: http-nio-8180-exec-5; MSG: [DM_WORKFLOW_E_WORKITEM_TRANSITION]error: "Workitem (4a02526c81af7127) fails to make the state transition."; ERRORCODE: 100; NEXT: DfException:: THREAD: http-nio-8180-exec-5; MSG: [DM_WORKFLOW_E_ACTION_NOT_ALLOWED]error: "This operation is not allowed when the state is 'acquired' for workitem '4a02526c81af7***'."; ERRORCODE: 100; NEXT: null.
How can we fix this. We are suspecting that, since we are having 2 content server and 2 JMS, 1 JMS is processing the document while the other tries to access the same which would be the cause. Can someone please help us how to handle this.