java.io.FileNotFoundException iwauthend( Text file busy)

Niraj Kumar

Hello Experts,

Here I am once again with another issue.

I am trying to upgrade TS 16.6.1.4 to 22.4.2 on RHEL 7.9.

Installation going smooth till 31% but at 32% I get the below error:

ERROR | 2023-10-19 16:44:01 | [installer] ia.Driver (Driver.java:780) - Failed to unpack component TeamSite from package /u01/app/TS-22.4.2/IWOVTeamSite-Linux-22.4.2.0-64bit.iwpkg.
com.interwoven.wcm.install.util.InstallException: Failed to unpack component TeamSite from package /u01/app/TS-22.4.2/IWOVTeamSite-Linux-22.4.2.0-64bit.iwpkg.

Caused by: java.io.FileNotFoundException: /u01/app/iw-home/TeamSite/bin/iwauthend (Text file busy)

Anyone came across with this before?

P.S - Raised a ticket with support but as usual its taking ages to get the solution from them.

TIA

Niraj

Dan Rivizzigno

Hi Niraj,

This error means that the authentication daemon service is still running. Both it and TS should be stopped at this point. Assuming that the installer is still running and hung, cd to TeamSite/private/bin and run this as root:

./iwauthdstop

Check the installer to see if it continues. You may have to restart it.

Dan

nipper

Talk to the Administration group. Sometimes there is a process that will restart processes that stop. I have had that happen more than once on upgrades. Really messes things up.

Niraj Kumar

Thanks Dan!

After running ./iwauthdstop, I am not getting iwauthend (Text file busy) error anymore but I got "java.io.FileNotFoundException: /u01/app/iw-home/TeamSite/bin/iwproxy (Text file busy)". So killed iwproxy and ran the installation again and now I have very weird error:

Executing Command : iwgetlocation

panelsupport.PrerequisiteCheckSupport (PrerequisiteCheckSupport.java:243) - Failed to get required values for checking disk space

panels.CheckMetadata (CheckMetadata.java:180) -
com.interwoven.wcm.install.util.InstallException: Unable to install due to lack of disk space.cd

I can't figure out what I am doing wrong? Am I missing any shared libraries?

Dan Rivizzigno

Niraj,

I found your support case. Let me take a look at the logs and reply there.

Dan