How can I configure D2 to open native content on double click?

Mangesh Kulkarni · 2024-03-12T01:29:13+00:00

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Hello,

I am trying to configure D2 so when a user double clicks on a document, it opens the native content in read only mode. Currently, it opens the PDF rendition of a document. How can I change the double click action to open native content?

Thank you,

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Francois Dauberlieu

I suppose that would be in D2-Config, in the menu configuration…. You will probably needd to change the action associated with the Double-click

Mangesh Kulkarni

Thank you Francois. I do not see an option to change the action associated with double-click. Am I missing something? Is there any documentation/KB article about this topic?

Francois Dauberlieu

Sorry for that. That was just a guess and seems like I was wrong. I didn't play much with the menus so no idea. Hopefully, somebody else can help you….

weissstefan

you need to go into D2-config and change the action on click from D2_ACTION_CONTENT_VIEW to D2_ACTION_CONTENT_VIEW_NATIVE

JCWeferling

Hi Guys,

for me this is not working. I do have D2 SmartView and I have configured a menu item "Open local" as @weissstefan described. But it is still open the PDF in the viewer, fullscreen, but in the viewr. I would like to open the PDF in the local acrobat or so…

weissstefan

Hi JC

so from what i understand it now takes the document, opens an external viewer and then displays the document in the viewer. Quick question. if you take a document from your local drive and double-click on in, what happens then?

JCWeferling

Hi Stefan

Thank you for your patience. Well, if I do that, the document is opened in the Native Acrobat Application and not in the browser.

Francois Dauberlieu

Did you restart the app server services? (in my experience, not all modifs applied in D2-Config are take into account immediately, even when refreshing the case

That's probably not the cause of the problem but who know… it's worth giving it a shot

JCWeferling

Hi Francois

I knew exactly what you talking about and yes, I did that - sadly without any success.