D2-smartview Doclist Widget is taking long time to load for first time

Srinivasu K · 2024-04-03T11:49:56+00:00

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Hi Team,

We have a D2-smartview landing page where, its is loaded with Doclist Widget.

When we login to smartview for first time the landing page is opening fast but when we try to open the Doclist widget its taking very long time to open the widget. please assist any improvements to make this widget load faster.

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Francois Dauberlieu

I suggest you set the log level to debug for Smartview and then check in the log file where it slows down. That might give you an idea about what to do.

Do you have any custom code, plugins in your setup that could be the origin of the issue? and if yes, does this behaviour still happen if you disable them?

Michael McCollough

It is likely you have no display types configured in your d2 display configuration. By default, D2 will use all types if there are no defaults set. I am going to internally provide you with a case to look at to collect information so we can look at perhaps having a better default to ensure better performance when no display types are configured and look to improve the product.

Thanks!