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Report Center installation

Neats

Hi All,

I am completely new to ReportCenter and trying to install Report Center as a standalone module in my TeamSite server.
While installing I received the following error, please guide me what might be the issue
/*****************************************
The following command: "\iw-perl\bin\iwperl.exe" "\tsreport\bin\iwconfigtsreport.ipl" -dbuser Interwovenadmin -dbpasswd **** -dbserver DBSERVERNAME -dbname ReportCenter -dbport 1433 -license LICENSEKEY -jndiport 3035 -iwhome "" -iwlogs "" -dbtype mssql returned the error: The system cannot find the path specified.

1 The TeamSite Report Server database was not configured. Call Interwoven Customer Support
**********************************************/
Please let me know what might be the issue

Thanks

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Comments

Migrateduser

Ummmm....did you call Interwoven Customer Support?

Neats

I didnt call Support.

I want to make sure whether my approach is correct or not. I want to call support as a last option

Thanks

Adam Stoller

/*****************************************
The following command: "\iw-perl\bin\iwperl.exe" "\tsreport\bin\iwconfigtsreport.ipl" -dbuser Interwovenadmin -dbpasswd **** -dbserver DBSERVERNAME -dbname ReportCenter -dbport 1433 -license LICENSEKEY -jndiport 3035 -iwhome "" -iwlogs "" -dbtype mssql returned the error: The system cannot find the path specified.

1 The TeamSite Report Server database was not configured. Call Interwoven Customer Support
**********************************************/
Please let me know what might be the issue

Thanks

Well - I would guess that: "

\iw-perl\...

" and possibly "

\tsreport\bin\...

" are not correct paths. Something like: "

C:\iw-home\iw-perl\...

" is more likely to be a correct path.

Failing that - call Support - you can always tell them that the software told you to do so...

nipper

It likes like it is trying to prepend $IW_HOME to the paths referenced by Adam.

You can call support or try to debug the script.