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Thanks for posting, can you confirm which OpenText product you are using please?
Thank you. I moved your post to our Documentum area in the Developer Community.
Can you also share your case number with our Support team.
Can you share your Support Ticket # please, I can help you follow-up.
The community members may help if they can, but if you have a priority time-sensitive issue then please stay engaged with our Support team. support.opentext.com
Did you check in the job reports if you get more infos?
Also, you could set the trace level to a higher value and in the /Temp/jobs…. you'll find the trace file for the job