Tasks are not listing out

spandianpitchai

I have created workflow requests and it is mentioned as successfully created. But I'm unable to see the tasks. Could anyone help me on this?

{"processDefinitionKey":"category1_approval","name":"Approve Document","outcome":"none","variables":[{"name":"base_url","value":"https://us.api.opentext.com"},{"name":"document_id","value":"817419e5-c793-45d0-8ea4-17e0abba7cc9"},{"name":"for_review_acl_id","value":"9dc3388d-a47b-4f59-ba23-1ad04f65582f"},{"name":"reviewed_acl_id","value":"405e49cc-fc31-470b-b332-5c16dce08719"}],"returnVariables":true}

Regards,

Soundhar

gvicari

Hi @spandianpitchai, I'm not 100% certain what the screenshots are you are showing, as I don't believe they are a match for either our Contract Approval tutorial/sample app or the Developer Workbench. I'm going to have to assume that you modified the Contract Approval App yourself and are not seeing the tasks. First I would recommend to revert to the out-of-the-box Contract Approval App and I would also make sure you follow the tutorial where it is described to add users to the approver groups to ensure you can indeed see the approval tasks (risk_managers and line_managers). You can put the same user in all groups if you want to see all tabs and tasks with the same user. Once you are using the standard Contract Approval App and have put your user in the risk_managers and line_managers groups, it should show the tasks.
Alternatively you can use the Developer Workbench or Postman to directly access the task APIs or have a look at the running instances of your workflow and inspect whether everything is looking OK.