Why this error appearing when i try to save a dictionnary in D2-CONFIG

Question

Dear Community,

I'm new with opentext products, i installed and cofigured a documentum content management server version 25.4, with clients (DA,D2-Config,Smart-view..), i created OTDS user and assigned him license and access to D2-Config, I can create configurations normally but when i  try to save a dictionnary i get the attached error (Authentication failed for user sa with docbase Training,

What could be wrong ?

AmandaEKelley · Answer

Have you found a solution yet?

Mohamed99 · Answer

creating a user sa in otds and assigned a license for him as well solved the issue,i made sure to use same credentials as sa Database user