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OD deployment error

System

We're seeing intermittent deployment issues while deploying content from TeamSite to web servers.

The deployment is filelist based, where content will be picked up from workarea and deployed to multiple web servers. The deployments are symmetric key-SSL encrypted.

The error in OD source logs is:

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LIB: 2009-11-20 00:41:47 ERROR: Could not read remote status
LIB: 2009-11-20 00:41:47 Cannot read from socket.
LIB: 2009-11-20 00:41:47 ERROR: Failed to deploy local_directory[.] of area[/.iwmnt/default/main/BRANCH1/WORKAREA/WA1] for filelist[/iw-home/webserver_filelist.xyz.txt]
LIB: 2009-11-20 00:41:47 ERROR: Failed 1 of 1 filelists
ENG: 2009-11-20 00:41:47 EST GMT-05:00 Thread-7567 After PRECOMMIT, res=-1
ENG: 2009-11-20 00:41:47 EST GMT-05:00 Thread-7567 exiting dotask
ENG: 2009-11-20 00:41:47 EST GMT-05:00 Thread-7567 entering awaiting-rollback
ENG: 2009-11-20 00:42:29 EST GMT-05:00 Thread-7567 still waiting for 1
ENG: 2009-11-20 00:42:29 EST GMT-05:00 Thread-7567 exiting awaiting-rollback
ENG: 2009-11-20 00:42:29 EST GMT-05:00 Thread-7567 entering rollback
LIB 00024: 2009-11-20 00:42:29 ERROR: Could not send phase start message.
LIB: 2009-11-20 00:42:29 Receiver-ERROR: M-^?/[M-PM-^?/[M-hM-^?/[M-TM-ZM-gM-u|.

******************

The last line of error looks strange. I still need to check receiver logs, but wanted to check if anyone has faced this issue?

OD Base: 6.2.0 on Solaris 10
OD Receivers: 6.2.0 on W2K3 SP2

Thanks!

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Comments

Migrateduser

Did you ever find out what caused this problem?

Thanks.

smwangi

Looks like receiver is down or connection to receiver host is not stable

Migrateduser

There were issues with the network and check point firewall session timeout on one of the new Web server.

The Network Admin increased the session timeout and it's working fine now.

Migrateduser

Thanks for the updates.

Our problem was on the receiver, and the SELinux security settings for our opendeploy user.