nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

TeamSite Search Screen throwing Error

haider

Hi,

We have installed TeamSite search on our Linux environment. it's throwing an error when i click in search button in TeamSite window.

Environment Details:
TS :Interwoven TeamSite 6.7.2 Service Pack 1
Search:Interwoven TeamSite Search and Index 2.1
OS : x86_64 x86_64 x86_64 GNU/Linux

Search Window error:
Error :
com.interwoven.cssdk.common.CSException: (The search manager is unable to contact the index manager.)
at com.interwoven.cssdk.sci.search.SearchServiceSciImpl.getIndexStatus(SearchServiceSciImpl.java:223)
at com.interwoven.cssdk.search.java.SearchServiceAdapterImpl.getIndexStatus(SearchServiceAdapterImpl.java:31)
at com.interwoven.cssdk.search.impl.CSSearchEngineImpl.getIndexStatus(CSSearchEngineImpl.java:120)
at com.interwoven.ui.search.ccpro.AdvancedSearchCommand.execute(AdvancedSearchCommand.java:372)
at com.interwoven.ui.base.impl.command.CommandHandler.doExecuteCommand(CommandHandler.java:917)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandDescriptor(CommandHandler.java:753)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandID(CommandHandler.java:628)
at com.interwoven.ui.base.impl.command.CommandHandler.runCommandLoop(CommandHandler.java:233)
at com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:163)
at com.interwoven.ui.base.impl.command.CommandServlet.doPost(CommandServlet.java:263)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.interwoven.livesite.spring.hibernate.web.filter.OpenSessionsInViewFilter.doFilterInternal(OpenSessionsInViewFilter.java:112)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:183)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:106)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
at java.lang.Thread.run(Thread.java:595)

Please help me on this

Regards

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Comments

jagadesh

Hi,

We have installed TeamSite search on our Linux environment. it's throwing an error when i click in search button in TeamSite window.

Environment Details:
TS :Interwoven TeamSite 6.7.2 Service Pack 1
Search:Interwoven TeamSite Search and Index 2.1
OS : x86_64 x86_64 x86_64 GNU/Linux

Search Window error:
Error :
com.interwoven.cssdk.common.CSException: (The search manager is unable to contact the index manager.)
at com.interwoven.cssdk.sci.search.SearchServiceSciImpl.getIndexStatus(SearchServiceSciImpl.java:223)
at com.interwoven.cssdk.search.java.SearchServiceAdapterImpl.getIndexStatus(SearchServiceAdapterImpl.java:31)
at com.interwoven.cssdk.search.impl.CSSearchEngineImpl.getIndexStatus(CSSearchEngineImpl.java:120)
at com.interwoven.ui.search.ccpro.AdvancedSearchCommand.execute(AdvancedSearchCommand.java:372)
at com.interwoven.ui.base.impl.command.CommandHandler.doExecuteCommand(CommandHandler.java:917)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandDescriptor(CommandHandler.java:753)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandID(CommandHandler.java:628)
at com.interwoven.ui.base.impl.command.CommandHandler.runCommandLoop(CommandHandler.java:233)
at com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:163)
at com.interwoven.ui.base.impl.command.CommandServlet.doPost(CommandServlet.java:263)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.interwoven.livesite.spring.hibernate.web.filter.OpenSessionsInViewFilter.doFilterInternal(OpenSessionsInViewFilter.java:112)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:183)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:106)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
at java.lang.Thread.run(Thread.java:595)

Please help me on this

Regards

1. Check both search and indexing services are running.
2. Check any branch are indexed or not?

haider

Thanks Jagesh,

tssearch and tsindex is up and runing and configured one branch in in branches.cfg.

i am getting below error in iw.tssearch.log, and checked the eventsusbsytem and this is also up and running.

srchagent searchagent_9 search_agent /usr1/app/interwoven/Search/verity/vdk/common /usr1/app/interwoven/collections 6721 6722 INFO 1 false uni , and env: LD_LIBRARY_PATH=/usr1/app/interwoven/Search/verity/vdk/_ilnx21/bin
[02 Dec 2009 11:54:45,882] INFO com.interwoven.hunter.common.agent.AgentProxy (main) - Agent Agent searchagent_9 started
[02 Dec 2009 11:54:45,882] INFO com.interwoven.hunter.common.agent.AgentService (main) - Agent service is initialized
[02 Dec 2009 11:54:45,883] INFO com.interwoven.hunter.search.SearchServer (main) - Search Server is ready.
[02 Dec 2009 11:55:41,704] INFO com.interwoven.hunter.search.SearchWorker (Thread-6) - Connection terminated by client.
[02 Dec 2009 11:55:41,712] INFO com.interwoven.hunter.search.SearchWorker (Thread-0) - Connection terminated by client.
[02 Dec 2009 11:55:41,712] INFO com.interwoven.hunter.search.SearchWorker (Thread-8) - Connection terminated by client.
[02 Dec 2009 11:55:41,709] INFO com.interwoven.hunter.search.SearchWorker (Thread-1) - Connection terminated by client.
[02 Dec 2009 11:55:41,709] INFO com.interwoven.hunter.search.SearchWorker (Thread-5) - Connection terminated by client.
[02 Dec 2009 11:55:41,709] INFO com.interwoven.hunter.search.SearchWorker (Thread-3) - Connection terminated by client.
[02 Dec 2009 11:55:41,709] INFO com.interwoven.hunter.search.SearchWorker (Thread-4) - Connection terminated by client.
[02 Dec 2009 11:55:41,704] INFO com.interwoven.hunter.search.SearchWorker (Thread-7) - Connection terminated by client.
[02 Dec 2009 11:55:41,704] INFO com.interwoven.hunter.search.SearchWorker (Thread-2) - Connection terminated by client.
[02 Dec 2009 11:55:41,877] ERROR com.interwoven.hunter.search.BranchMapping (Thread-9) - Error registering with index server:
java.net.ConnectException: Connection refused
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
at java.net.Socket.connect(Socket.java:520)
at java.net.Socket.connect(Socket.java:470)
at java.net.Socket.(Socket.java:367)
at java.net.Socket.(Socket.java:180)
at com.interwoven.hunter.index.api.XmlRpcIndexAPI.openSocketIfNeeded(XmlRpcIndexAPI.java:74)
at com.interwoven.hunter.index.api.XmlRpcIndexAPI.sendDataGram(XmlRpcIndexAPI.java:635)
at com.interwoven.hunter.index.api.XmlRpcIndexAPI.registerSearchServer(XmlRpcIndexAPI.java:547)
at com.interwoven.hunter.search.BranchMapping.(BranchMapping.java:170)
at com.interwoven.hunter.search.BranchMapping.getInstance(BranchMapping.java:197)
at com.interwoven.hunter.search.commands.GetIndexStatusByVpathCommand.execute(GetIndexStatusByVpathCommand.java:65)
at com.interwoven.hunter.search.SearchWorker.run(SearchWorker.java:88)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:748)
at java.lang.Thread.run(Thread.java:595)

vy8359

Did you update cssdk.cfg ? if not update cssdk.cfg search server details. Enter search server( try ip first), port etc.

smwangi

Did you update cssdk.cfg ? if not update cssdk.cfg search server details. Enter search server( try ip first), port etc.

check the ports configured here are free {searchHome}/etc/search.properties