Comments in the Workflow task

Hi There,

I have 'Approval' / 'Rejection' successorsets in a User / Group tasks (based on the logic). With the current code, if the Reviewer Approves or Rejects, I just get the Reviewer ID, Date and Time in the comments.

How do I give customized comments? like the user name or user group that approvers or rejects the task.

If its a external task I can call an ipl to pass the variables accordingly and get the comments in the call back, but with user / group task I do not how to do this.

Any help is highly appreciated.

Regards,

I'm not sure I understand the question - usertask's and grouptask's do not have any associated program - but if you enter a comment in the space provided before transitioning the task, those comments should be registered with the user's ID, timestamp, etc. - which can then be extracted later via a script.

Where/when and how are you trying to access this information?

This Fish,

The users wants to display the fullname / groupname, Approved or Rejected with date and timestamp.

The above should be displayed even if the user did not enter any comments in the comments box of the task.

Regards,

The users wants to display the fullname / groupname, Approved or Rejected with date and timestamp

Where exactly and when do you want to display all that?

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Hi Boris,

Once the reviewer Approve / Reject, the task transition to next task accordingly.

When you open up the next task, you will see the 'Description and Comments' section, I want to display the said items in the 'Comments: [View last comment]' section next or before to the 'Approve / Reject' completed task.

Thanks for looking into this.

Regards,

Hi Boris,

Once the reviewer Approve / Reject, the task transition to next task accordingly.

When you open up the next task, you will see the 'Description and Comments' section, I want to display the said items in the 'Comments: [View last comment]' section next or before to the 'Approve / Reject' completed task.

Thanks for looking into this.

Regards,

IMO, the simple way to do it is to code interim pass-through "Format Transition Message" External task.
Within it you can obtain previous Comment if any, format it by using Date, Actions or whatever, apply
defaults, etc.... CallBack method's second parameter will then allow you to place the comment and
transition to the *real* successor.

Alternatively, you can try to customize Task Form, in particular Task's Comments Section.
Customization Guide provides some guidance on that

Thanks Borris,

I will try the options suggessted.

I have another question, in a user / group task for 'approve / reject', when the user hits either 'approver' or 'reject' button, how do you validate if any comments is entered in the comments section of the task? Its something like validating the input box in html using javascript.

Any clue?

Regards,

when the user hits either 'approver' or 'reject' button, how do you validate if any comments is entered...

As Ghoti already pointed out, User/Group Tasks do not have any associated API/Code
that WF Designer can utilize. The best you can do is to transition to the External,
URL External or CGI Task and proceed from there.

Take a look at [thread=30194]this[/thread] thread, it *may* give you some ideas, options etc

Hi Borris / Gothi,

As suggessted by you, I was able to accomplish the below requirements having a cgi task after the 'user / group' approva/rejection task.

"Once the reviewer Approve / Reject, the task transition to next task accordingly.

When you open up the next task, you will see the 'Description and Comments' section, I want to display the said items in the 'Comments: [View last comment]' section next or before to the 'Approve / Reject' completed task."

Can you let you me know how to capture the previous task comments in a cgi? I am able to do this in a tpl, but not in cgi.

Thanks for all your help.

Can you let you me know how to capture the previous task comments in a cgi?

Execute "perldoc TeamSite::WFtask" and start reading...

Hi Borris,

Thanks for all your responses.

I am successfully 50% with the requirements Smiley Happy

I am calling cgi task from user task (both task owned by same user).

In the cgi task, I check the latest comment, if nothing in the comment then a I have GUI screen to get the comments from user.

Here is what happens:

CASE1: In the User task if I give the comments within task section and continue, the task transition to the cgi task. In the cgi task, since the latest comments returns value, I just do a call back with 0 and comments (latest comments). From cgi task the job gets transitioned to the next task and works fine.

CASE2: In the User task if I do not give any comments, the task transition to the cgi task and comes up with a CGI screen to capture comments as the latest comments is null. After I key in the comments I submit the form. I do a call back with 0 and comments captured in cgi gui. The GUI closes after I hit the submit, but the task is not getting transitioned to the next task. The job waits on CGI task.

Any clue? why the cgi behaves in 2 diff ways? I am attaching the cgi for your reference.

Regards,

I'm not positive this will help, but try getting rid of:

use CGI;

and instead just use the already included:

use TeamSite::CGI_lite;

and change the code you have for

$page

appropriately (I'll assume that you keep the variable name, just define it differently).

Then, when you get to your

do_callback

subroutine, use

$page->iwcallback([color=blue]successorset_description, TeamSite::CGI_lite::escape_html_data("$task_user1 - $group_name1 : $action1 : $com_rev");[/color]

Note that the first argument is the text description associated with the successorset for the transition, not an index number into the list of successorsets.

There are few problems with this code, you would have to debug it. To list couple:

1. Incorrect Task ID Passing. You get is as 'task_id' posted entry which is correct.
You re-post it however as 'taskid' hidden Form item. As a result, your CGI can not
instantiate correct Task Object if called from custom "Set Comment" Page, etc.
Run-time it probably dies trying to execute any $task method.

2. I'm not sure your JS Form manipulations are correct. If I were you I would use portable
"document.forms.AssignComments.flag..." instead of cavalier "document.AssignComments.flag..."

Borris and Fish,

Yes, I was passing the wrong taskid (typo), I realized only after I posted the question. Now the code works fine from USER task perspective. I am now working on from GROUP task prespective. Will keep you posted.

Thanks for your time in providing expert comments on my thread.

Regards,

Borris and Fish,

Yes, I was passing the wrong taskid (typo), I realized only after I posted the question. Now the code works fine from USER task perspective. I am now working on from GROUP task prespective. Will keep you posted.

Thanks for your time in providing expert comments on my thread.

Regards,

It might have been in another thread (I don't see it here) - but you'll have to employ an iwat script to fire off when the grouptask is taken in order to have the cgitask owned by the same user. The details (as I mentioned wherever I recently stated the above) have been posted before - I believe I found the relevant threads:

Thanks fish for your tips.

I made the group task work by having an external task to change owner before the cgi task.

The cgi comments work perfectly in Professional Edition of TeamSite, however in the Standard Edition, the CGI screen is not getting closed. It stays on a dialog box that says close window 'ok' and 'cancel'. If I press 'ok' the TeamSite window gets closed.

Any clue?