nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Import files - cannot see local drive or network shares

Trina

I have a user when she clicks on Import, the import window appears. But she cannot see any files on the local machine and the drop down option does not load her local drive as well as network shares that she has access to.

TeamSite server:
OS: Red Hat Enterprise Linux
TeamSite Version: 6.7.2 Service Pack 2

Client PC:
OS: Windows XP
JRE version 1.6.0_13
Browsers: IE, Firefox and Chrome...none of them works
User profile: Roaming

Interwoven support/autonomy refused to support because they believe it's not TeamSite related issue.

Does anyone have any ideas what's causing it?

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Comments

curiousmaverick

go for Sun Java Runtime Environment 1.5.x.

Chrome is not a supported browser.

Microsoft Internet Explorer 6.0 (SP2) and 7.0, Firefox 2.x are supported for this version.

Venus00

Generally its because of browser cache.
Clear client browser cache and all temporary files , restart the browser !!

ACheethayil

It could be a JRE issue(check the JRE version) or it could be a profile issue on the computer the person is working. Have you tried the same thing from another computer ?.

mart2001

Does she have access to the machine? Using a roaming profile means limited access. Perhaps she doesn't have access to that machine.

Also could be Java version. Make sure you use a supported version.