MB 4.5.3 VBScript runtime error ‘800a01a8’ Object required

We are running MB 4.5.3 and when users try to Action>Export Label from the "properties" dialog box they are getting the following error message.

Microsoft VBScript runtime error ‘800a01a8’
Object required: “
/mediabin/ExportLabel.asp, line 48

Any help is appreciated.
Thanks!

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Comments

Migrateduser

I think that must be a customization, because I am pretty sure that is not a standard page for 4.5.3.

What does that action do? Does it happen with all assets or just one/some?

Matt
--
Rapid Software Solutions, LLC

leala_abbott

We discovered the problem was related to custom scripting. We had a script that worked in cooperation with a metadata view set. Very problematic, that you cannot change display labels in MediaBin without effecting all kinds of other things. There should be a way to make UI changes without effecting underlying database field names. Those should be set and un-editable on the backend, while still allowing administrators to edit the UI field label names and be sophisticated enough to keep the association.

lyman

Custom metadata fields have names that are user-determined by system-defined metadata fields are hardcoded. However, what gets displayed is of course within control of the client. MediaBin refers to fields internally via a GUID and the client is welcome to introduce code that would make their own association between field GUID's and names. The metadata field name has nothing to do with how the asset data is stored in MediaBin.

Cheers,

Lyman Hurd