Maximum size limit to import a file in teamsite

Hi

What is the maximum size limit of a file to import in TeamSite? Is there any limitation on number of files or combined size of all selected file in launchpad? Is it based on launchpad (JVM)?

Your information will be appreciated.

Thanks

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Comments

karel

If you need to import a massive amounts of files into TS, copy them directly to the Y-drive or \iwmnt.

Faizi

If you need to import a massive amounts of files into TS, copy them directly to the Y-drive or \iwmnt.

You are correct Karel. But i want to know, what is the maximum size limit a business user can import through OOTB functionality?
Somewhere i found that maximum limit is 5 MB. Is it correct?

Pawan

You are correct Karel. But i want to know, what is the maximum size limit a business user can import through OOTB functionality?
Somewhere i found that maximum limit is 5 MB. Is it correct?

I just uploaded one 18mb file using OOTB import functionality and it was uploaded fine and fast. So, you can try with few different files with sizes if you want to check.
TS6.7.2 SP2

aby_sam

We have our customers regularly uploading 15 + MB of file size. Mostly pdfs or docs. We 've had no issues. The only issue faced so far is with JRE compatibiltiy.

Faizi

We have our customers regularly uploading 15 + MB of file size. Mostly pdfs or docs. We 've had no issues. The only issue faced so far is with JRE compatibiltiy.

That is fine but there is no such information available in any of the TS document.

It seems that it can only identify based on user's experience.

Thanks

Bunnu

Hi Pawan,

Do increase the Java Heap size
1. Open /servletd/bin/servletd in an editor
2. Search for the string -Xmx (By default, TS 6.7 set this to -Xmx512m)
3. Change the value to a larger value (ex. -Xmx1024m) and save the file
4. Restart Servletd by running "iwreset -ui"

Thanks!
Vinayak

Pawan

Hi Pawan,

Do increase the Java Heap size
1. Open /servletd/bin/servletd in an editor
2. Search for the string -Xmx (By default, TS 6.7 set this to -Xmx512m)
3. Change the value to a larger value (ex. -Xmx1024m) and save the file
4. Restart Servletd by running "iwreset -ui"

Thanks!
Vinayak

Hello Vinayak,
Is this for me?
Well, have you encountered any issues for the solution you proposed?

Faizi

Finally i got response from Autonomy support team. They are suggesting following things:

Launchpad import is meant for convenience of uploading files with small sizes and small set of files. For importing large files or large set of files, it is better done through the filesystem mount.

Autonomy's recommendation of the launch pad limits are less than 2000 files, total size of all files importing are less than 100MB. This recommendation is assuming a LAN connection. If on a WAN, then the limits would be much smaller.

Also, JVM settings would not help.

Hope this will be helpful to others.

Thanks for your responses.