Discussions
Categories
Groups
Community Home
Categories
INTERNAL ENABLEMENT
POPULAR
PUBLIC CLOUD
PRIVATE CLOUD
Quick Links
MY LINKS
HELPFUL TIPS
Back to website
Home
Web CMS (TeamSite)
Users receives 'transport sequencing error'
rschmitt81
We have a users, only one, when they login receive a 'transport sequencing error'. She's a ts master. Anyone know how to resolve this?
Thanks in advance.
Find more posts tagged with
Comments
Migrateduser
Do they get the same error when logging in from different computers?
rschmitt81
yes same error...
here are the error details:
com.interwoven.cssdk.common.CSException: (Transport sequencing error)
at com.interwoven.cssdk.sci.exception.ExceptionHandler.handleExceptionSci(ExceptionHandler.java:258)
at com.interwoven.cssdk.sci.exception.ExceptionHandler.handleException(ExceptionHandler.java:102)
at com.interwoven.cssdk.sci.access.AccessServiceSciImpl.getUserData(AccessServiceSciImpl.java:1876)
at com.interwoven.cssdk.access.java.AccessServiceAdapterImpl.getUserData(AccessServiceAdapterImpl.java:213)
at com.interwoven.cssdk.access.impl.CSUserImpl.refreshData(CSUserImpl.java:122)
at com.interwoven.cssdk.common.impl.CSObject.refresh(CSObject.java:121)
at com.interwoven.cssdk.common.impl.CSObject.forceValid(CSObject.java:98)
at com.interwoven.cssdk.access.impl.CSUserImpl.getFullName(CSUserImpl.java:340)
at com.interwoven.cssdk.access.impl.CSUserImpl.getDisplayName(CSUserImpl.java:329)
at com.interwoven.ccpro.filesys.main_jsp._jspService(main_jsp.java:464)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:630)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
at com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:211)
at com.interwoven.ui.base.impl.command.CommandServlet.doPost(CommandServlet.java:263)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:630)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
at com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:211)
at com.interwoven.ui.base.impl.command.CommandServlet.doPost(CommandServlet.java:263)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:106)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
at java.lang.Thread.run(Thread.java:595)
Migrateduser
What's the login name of this person? Any special characters?
rschmitt81
no, fgonzale
Migrateduser
Have they been able to login before with success?
Also, what version of TeamSite and operating system are you using?
rschmitt81
Yes they have been able to login in before. For some reason, this just started happening yesterday.
6.7.2
Redhat
Migrateduser
Have you tried restarting TeamSite in case it's just a glitch.
Otherwise, something had to have changed. Any new users added, removed, etc since then. Config file changes?
rschmitt81
TS crashed yesterday, still trying to figure out why. This started after it crashed.
I'll have to wait to restart Teamsite, too many people using it.
rschmitt81
I tried removing her account and then readding it with no change.
