Teamsite Crash

romil_rose

Environment:-
TS 6.7.1 SP1
Solaris 10

Our teamsite server gets crashed. It shows:-
The Interwoven Web Daemon was unable to contact the Interwoven Servlet Engine. The Interwoven Servlet Engine may be down, or running on an unexpected host or port.

I have searched the forum and tried the solutions provided in those threads, but havn't found anything. I have also tried following things:-

# ./iwreset -a
Performing /web/Interwoven/TeamSite/bin/iwutildreset ...
Resetting iwserver. This operation takes some time
Please wait...
ERROR:5000013: Unable to establish connection with server

I have checked the 8080 port:-
# ps -ef | grep 8080
root 12860 2863 0 14:40:21 pts/7 0:00 grep 8080

# ps -ef | grep httpd
nobody 21602 1022 0 Aug 06 ? 0:20 /usr/apache/bin/httpd
nobody 1023 1022 0 Jun 21 ? 0:19 /usr/apache/bin/httpd
nobody 1024 1022 0 Jun 21 ? 0:19 /usr/apache/bin/httpd
nobody 2024 1022 0 Jun 24 ? 0:19 /usr/apache/bin/httpd
nobody 1025 1022 0 Jun 21 ? 0:22 /usr/apache/bin/httpd
root 1022 1 0 Jun 21 ? 32:08 /usr/apache/bin/httpd
nobody 1026 1022 0 Jun 21 ? 0:22 /usr/apache/bin/httpd
nobody 1027 1022 0 Jun 21 ? 0:22 /usr/apache/bin/httpd
nobody 28977 1022 0 Feb 09 ? 0:09 /usr/apache/bin/httpd
nobody 21684 1022 0 May 26 ? 0:04 /usr/apache/bin/httpd
root 12939 2863 0 14:40:48 pts/7 0:00 grep httpd

I am attaching the log files. Any help is really appreciated.

mart2001

This is really bad:

2010-08-04 09:19:25,317 ERROR org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/iw-cc] - There was a fatal error reading the configuration files. The servlet cannot start.
com.interwoven.ui.base.config.FatalConfigurationException: error.get_trusted_client

You might want to backup the iw-home/servletd/work directory. Then rename or remove the work directory. Run iwreset -a afterwards. It should recreate the directory.