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Urgent: Admin link not working
Richu
Hi All,
I am using TeamSite 7.1 . When I click on the admin link, I get the following error:
Could not connect the administrator server, please contact your system administrator.
I checked the logs but did not find them useful in solving the problem.
PFA the log files.
Has anyone come across such error?
Please advice.
OS : Windows server 2003 R2 Enterprise Edition Service Pack 2.
Thanks,
Richa
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Comments
curiousmaverick
Well I too faced this problem with TS 7.1 Had to reinstall it.
Richu
Thanks for reply.
Can you please tel me whether you went for complete re-installation of TeamSite or repairing of a few components. If repairing then what all components needs to be repaired?
Thanks,
Richa
Migrateduser
We had similar issue on TS 72, and re-installing Administration package (couple of times) fixed the issue.
Crsb
restart teamsite (all services including jboss) then post the entire log files (not just the errors) iwjboss.log, commmon-services.log and server.log.
Rick Poulin
Easy way to check:
JBoss runs on port 9080, so hit
http://teamsite-server:9080/web-console/
go to Monitoring -> Web Status -> Full Status
Under Applications List, you should have the following (full TS 7.1 install)
localhost/
localhost/jmx-console
localhost/iw-core
localhost/iw-admin (this is the Admin console)
localhost/iw-dcf
localhost/iw-basicreportcenter
localhost/web-console
localhost/iw-registry (this is Common Services)
localhost/iw
localhost/jbossws
If some of that looks like it's missing, the Admin console (and possibly some of the other core components) weren't installed properly.
dolcevita
Thanks for the admin console tip. I am having the same issue. I see all the components there (including iw-admin) what would you look at next? I'm sorry but reinstalling does not sound like the right solution.
Rick Poulin
Nobody said anything about it being the "right" solution. It's just the only one anybody seems to have come up with
I'd suggest checking
http://teamsite-server:9080/iw-admin/action/iw.admin.ui
If that doesn't come up, then the webapp isn't loaded properly and you have a problem with the webapp and/or JBoss. If that link DOES work but the link in TeamSite doesn't, then somewhere somehow it's not redirecting the request to the right port.
dolcevita
Yeah, I have little faith that going through installation process again will fix anything, let alone break something else. I have narrowed it down to something wrong when the iw-admin webapp loads. This is my stack trace. Seems like a config property it is looking for is not there but I am lost trying to figure out which one.
2010-08-10 10:52:28,879 ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[/iw-admin].[ActionServlet]] Servlet.service() for servlet ActionServlet threw exception
com.interwoven.cssdk.factory.CSFactoryInitializationException: (Factory initialization failed)
at com.interwoven.cssdk.factory.CSFactory.getFactory(CSFactory.java:129)
at com.interwoven.ui.core.auth.CSFactoryUtility.getFactory(CSFactoryUtility.java:139)
at com.interwoven.ui.core.auth.UserManagementService.getFactory(UserManagementService.java:296)
at com.interwoven.ui.core.auth.UserManagementService.createFromTicket(UserManagementService.java:619)
at com.interwoven.ui.core.auth.UserManagementService.connect(UserManagementService.java:344)
at com.interwoven.ui.core.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:203)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446)
at java.lang.Thread.run(Thread.java:619)
Root cause:
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.interwoven.cssdk.factory.CSFactory.getFactory(CSFactory.java:127)
at com.interwoven.ui.core.auth.CSFactoryUtility.getFactory(CSFactoryUtility.java:139)
at com.interwoven.ui.core.auth.UserManagementService.getFactory(UserManagementService.java:296)
at com.interwoven.ui.core.auth.UserManagementService.createFromTicket(UserManagementService.java:619)
at com.interwoven.ui.core.auth.UserManagementService.connect(UserManagementService.java:344)
at com.interwoven.ui.core.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:203)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446)
at java.lang.Thread.run(Thread.java:619)
Caused by: java.lang.NullPointerException
at com.interwoven.cssdk.sci.data.CSSessionCache.getConfigProperty(CSSessionCache.java:984)
at com.interwoven.cssdk.sci.search.SearchServiceSciImpl.init(SearchServiceSciImpl.java:90)
at com.interwoven.cssdk.sci.search.SearchServiceSciImpl.(SearchServiceSciImpl.java:75)
at com.interwoven.cssdk.search.java.SearchServiceAdapterImpl.(SearchServiceAdapterImpl.java:15)
at com.interwoven.cssdk.search.java.SearchServiceAdapterImpl.instance(SearchServiceAdapterImpl.java:24)
at com.interwoven.cssdk.factory.CSJavaFactory.(CSJavaFactory.java:77)
at com.interwoven.cssdk.factory.CSJavaFactory.getFactory(CSJavaFactory.java:259)
... 34 more
Rick Poulin
To be specific, we were talking about reinstalling just the admin console, not the whole stack. But in your case, it might not make any diff, as you say.
Looks like somehow it's not finding the cssdk.cfg file, which should be at iw-home/cssdk/cssdk.cfg (or it's not properly configured). There's also some configurations which will have this load from the Common Services registry. I'm thinking there should be another error message above this one in your log file, starting with "Error while initiliazing CSConfig" (spelling error is on purpose -- this is what's in the Java code). You should also check that there are no errors in loading the UI (iwservletd) that are preventing the CSSDK from loading. Can't expect the admin console to connect to CSSDK if it's not available!
Richu
Thanks for your replies. I think we need to go for re-installation.
I will try and let u all know if the issue is resolved.
Thanks,
Richa
Migrateduser
Our Admin link stopped working because of an outage on the supporting db.
nickcool
Hi all,
we start to see the following error when entering the administration console several days ago. Other parts of interwoven work fine without any problem.
I had tried to check Jboss Application list as suggested by rpoulin, everything seems fine.
We are using Teamsite 7.2 installed on Windows Server 2003 SP2. Does anyone having similiar problems before can give a hand?
org.apache.jasper.JasperException: org.apache.jasper.el.JspELException: /widget/application/application.jsp(88,4) '${iw:getState(pageContext.request)}' Problems calling function 'iw:getState'
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:417)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:336)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:654)
at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:557)
at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:481)
at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:968)
at org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:609)
at com.interwoven.ui.core.widget.BaseTag.render(BaseTag.java:957)
at com.interwoven.ui.core.widget.BaseTag.doTag(BaseTag.java:810)
at org.apache.jsp.main_jsp._jspx_meth_ext_005fapplication_005f0(main_jsp.java:254)
at org.apache.jsp.main_jsp._jspService(main_jsp.java:119)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:373)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:336)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:654)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:445)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:379)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:292)
at org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:240)
at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:258)
at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1174)
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:901)
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:809)
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:571)
at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:501)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.interwoven.ui.core.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:205)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446)
at java.lang.Thread.run(Thread.java:619) Caused by: org.apache.jasper.el.JspELException: /widget/application/application.jsp(88,4) '${iw:getState(pageContext.request)}' Problems calling function 'iw:getState'
at org.apache.jasper.el.JspValueExpression.getValue(JspValueExpression.java:107)
at org.apache.jsp.widget.application.application_jsp._jspx_meth_c_005fset_005f3(application_jsp.java:576)
at org.apache.jsp.widget.application.application_jsp._jspService(application_jsp.java:269)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:373) ... 62 more
Caused by: com.interwoven.cssdk.common.CSException: Unknown Hopi error(Failure in operation)
at com.interwoven.cssdk.sci.exception.ExceptionHandler.handleExceptionSci(ExceptionHandler.java:264)
at com.interwoven.cssdk.sci.exception.ExceptionHandler.handleException(ExceptionHandler.java:104)
at com.interwoven.cssdk.sci.exception.ExceptionHandler.handleException(ExceptionHandler.java:78)
at com.interwoven.cssdk.sci.edb.CSEDB.getProperties(CSEDB.java:479)
at com.interwoven.cssdk.sci.access.AccessServiceSciImpl.getProperties(AccessServiceSciImpl.java:1797)
at com.interwoven.cssdk.access.java.AccessServiceAdapterImpl.getProperties(AccessServiceAdapterImpl.java:198)
at com.interwoven.cssdk.access.impl.CSUserImpl.getProperties(CSUserImpl.java:144)
at com.interwoven.ui.core.preferences.UserPreferences.retrieveValues(UserPreferences.java:218)
at com.interwoven.ui.core.preferences.UserPreferences.retrieveAllValues(UserPreferences.java:240)
at com.interwoven.ui.core.action.StateController.getState(StateController.java:156)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.el.parser.AstFunction.getValue(AstFunction.java:94)
at org.apache.el.ValueExpressionImpl.getValue(ValueExpressionImpl.java:186)
at org.apache.jasper.el.JspValueExpression.getValue(JspValueExpression.java:101) ... 67 more
i have also see many errors on servletd_out.log
java.lang.RuntimeException: Failed to get prefs
at com.interwoven.livesite.business.BusinessPreferences.loadPreferences(BusinessPreferences.java:239)
at com.interwoven.livesite.iw.servlet.LiveSiteContext.getInstance(LiveSiteContext.java:552)
at com.interwoven.livesite.iw.servlet.CreateComponentCommand.isAllowed(CreateComponentCommand.java:51)
at com.interwoven.livesite.iw.servlet.CreateComponentCommand.isAllowedOnContainer(CreateComponentCommand.java:69)
at com.interwoven.ui.teamsite.filesys.FileSystemCommand.isAllowedOnContainer(FileSystemCommand.java:222)
at com.interwoven.ui.teamsite.filesys.FileSystemCommand.isAllowedOnContainer(FileSystemCommand.java:244)
at com.interwoven.ui.base.impl.command.CommandHandler.doIsAllowedOnContainer(CommandHandler.java:1068)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandDescriptor(CommandHandler.java:756)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandID(CommandHandler.java:623)
at com.interwoven.ui.base.impl.command.CommandHandler.isAllowedOnContainerCommand(CommandHandler.java:466)
at com.interwoven.ui.base.command.CommandManager.isAllowedOnContainer(CommandManager.java:135)
at org.apache.jsp.ccpro.filesys.area_005fnavigation.lists.list_005fdirectory_jsp._jspService(list_005fdirectory_jsp.java:750)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:374)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:342)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:267)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:630)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
at com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:211)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.interwoven.livesite.spring.hibernate.web.filter.OpenSessionsInViewFilter.doFilterInternal(OpenSessionsInViewFilter.java:108)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:183)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:106)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
at java.lang.Thread.run(Thread.java:619)
Caused by: com.interwoven.cssdk.common.CSException: Unknown Hopi error(Failure in operation)
at com.interwoven.cssdk.sci.exception.ExceptionHandler.handleExceptionSci(ExceptionHandler.java:264)
at com.interwoven.cssdk.sci.exception.ExceptionHandler.handleException(ExceptionHandler.java:104)
at com.interwoven.cssdk.sci.exception.ExceptionHandler.handleException(ExceptionHandler.java:78)
at com.interwoven.cssdk.sci.edb.CSEDB.getProperties(CSEDB.java:479)
at com.interwoven.cssdk.sci.access.AccessServiceSciImpl.getProperties(AccessServiceSciImpl.java:1797)
at com.interwoven.cssdk.access.java.AccessServiceAdapterImpl.getProperties(AccessServiceAdapterImpl.java:198)
at com.interwoven.cssdk.access.impl.CSUserImpl.getProperties(CSUserImpl.java:144)
at com.interwoven.livesite.business.BusinessPreferences.loadPreferences(BusinessPreferences.java:210)
... 50 more
thank you very much.
cool_rash
Is this a fresh installation.
Check for the IR services. Check for the JBOSS services. Check the DB connection.
Then
Check the attachment. I guess it should solve the issue.
Cheers
cool_rash
nickcool
Thanks for reply.
I had try the soluction from Step 3, but the administration console still got problem.
after several days trying, i guss there is something else that cause error on administration console. e.g. found logs seems livesite can't connect to DB.
I have try resinstall teamsite, but reinstallation not working. I would open a new post asking for help.
Thank you very much!
