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Problem with the tpl

Jenni

Hi All,

Thanks in advance. I am running an iwpt compile on the tpl and getting the following error. Note that the path is valid and I see the tpl at the desired location.

I even removed the entire code from the tpl and ran the command. I still get this error. Now we can be sure that the isue is not with the code.

[html]

Could not open presentation template: Y:/main/abc/WORKAREA/common\templatedata\xyz\presentation\presentation.tpl

[/html]

Any pointers?

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Comments

nipper

Not giving a lot of information

I assume that /xyz/ is really the folder for the category AND type

Is presentation.tpl the TPL you reference in iwpt_compile or is it referenced in another TPL ?

Jenni

Not giving a lot of information

I assume that /xyz/ is really the folder for the category AND type

Is presentation.tpl the TPL you reference in iwpt_compile or is it referenced in another TPL ?

I had removed the exact path and replaced with xyz and abc.
Yes, presentation.tpl is my direct reference point in iwpt_compile.

ISCBorisB

I had removed the exact path and replaced with xyz and abc.
Yes, presentation.tpl is my direct reference point in iwpt_compile.

What happens if you try

dir Y:\main\abc\WORKAREA\common\templatedata\xyz\presentation\presentation.tpl

Note Windows' reverse slash

Adam Stoller

Hi All,

Thanks in advance. I am running an iwpt compile on the tpl and getting the following error. Note that the path is valid and I see the tpl at the desired location.

I even removed the entire code from the tpl and ran the command. I still get this error. Now we can be sure that the isue is not with the code.

[html]

Could not open presentation template: Y:/main/abc/WORKAREA/common\templatedata\xyz\presentation\presentation.tpl

[/html]

Any pointers?

Shouldn't there be a store-name in between Y: and /main (e.g.:

/default

) ?

ISCBorisB

Shouldn't there be a store-name in between Y: and /main (e.g.:
/default
) ?

And Type Name after 'xyz' Category?

sample.rptdesign

Jenni

What happens if you try

dir Y:\main\abc\WORKAREA\common\templatedata\xyz\presentation\presentation.tpl

Note Windows' reverse slash

Did you mean without the file name at the last?

if I do,

dir Y:\www\main\abc\WORKAREA\common\templatedata\xyz\presentation

I get "The system cannot find the path specified."

if I do,

dir Y:/www/main/abc/WORKAREA/common/templatedata\xyz\presentation

I get "Invalid switch - "www"."

The script had been working well with the combination of \ and / .

Ghoti,
Please note that www is a new content store in addition to the default store. So no "default".

Migrateduser

You really need to show us the entire command that you are using.

nipper

Do this in DOS:

Y:

type \www\main\abc\WORKAREA\common\templatedata\category\type\presentation\presentation.tpl

ISCBorisB

Did you mean without the file name at the last?

if I do,

dir Y:\www\main\abc\WORKAREA\common\templatedata\xyz\presentation

I get "The system cannot find the path specified."

if I do,

dir Y:/www/main/abc/WORKAREA/common/templatedata\xyz\presentation

I get "Invalid switch - "www"."

The script had been working well with the combination of \ and / .

Ghoti,
Please note that www is a new content store in addition to the default store. So no "default".

Jenni, please...

Do you know Windows 'dir' command?
Do you know that Windows cmd Commands MUST use only reverse Slashes (symbol '\' ) in the Path?
Do you know that slash (symbol '/' ) in Windows indicates Command's Switch?

Please enter "dir Y:\An_Exact_Valid_Windows_Full_Path_To_Your_Template_Including_An_Extension"

What does it show?

nipper

Please enter "dir Y:\An_Exact_Valid_Windows_Full_Path_To_Your_Template_Including_An_Extension"

What does it show?

One other possibility is that you do not have OS permissions to get to that folder (assuming there is not a stupid typo somewhere)

Y:
cd www
cw main
cd abc
etc

I have seen cases in Windows where I have complete TS access but cannot get in via windows file manager or DOS prompt

mart2001

Did you copy the content store from a Windows 2003 to a Windows 2008 server? I ran into a similar error when copying from Windows 2003 to a Windows 2008 server even though the server was using domain accounts. All the domain users were copied over, but they did not have access to the presentation template.

Jenni

Boris,

I am not developing the code. We migrated from Ts 6.7.1 to TS 7.2.1. The code with the back/forward slashes were working fine on the older version but not on the newer version. I was able to take the code where it was failing and posted the output.

Here is the output with the file and file extension.

[html]
dir Y:\www\main\abc\WORKAREA\common\templatedata\xyz\presentation.tpl
The system cannot find the path specified.
[/html]

Note that I am able to go to the location via TS UI.

Talgaard,

I can't post the exact command I am using due to Non disclosure agreement with my work place.

mart2001,

Yes my situation is the same as yours. But I do see all the groups and their permissions to the tpl file.

Adam Stoller

[html]
dir Y:\www\main\abc\WORKAREA\common\templatedata\xyz\presentation.tpl
The system cannot find the path specified.
[/html]

If you cannot post the actual path - please at least make a reasonable attempt to post a properly segmented path.

"

y:\www\main\abc\WORKAREA\common\templatedata

" is fine.

"

xyz

" - is this really a single directory or is it multiple directories? I would suspect that this should be "

category\datatype\presentation

" but that's not what you showed so we don't know what you're doing and what you're seeing.

As per Nipper's response (which amusingly contained a typo when he was concerned about you having a typo) - please run the following commands and let us know what you see in response (you can just say "contents" instead of showing the actual list of files and directories, as per your NDA):

Y:\> dir Y:\www\main\abc\WORKAREA\common\templatedata
Y:\> dir Y:\www\main\abc\WORKAREA\common\templatedata\xyz
Y:\> dir Y:\www\main\abc\WORKAREA\common\templatedata\xyz\presentation.tpl

If the first command fails to work, you need to work backwards from there all the way to

Y:\

to see where the problem begins.

Side Note:[indent]You can use forward-slashes in the command prompt if you put double-quotes around the entire string - e.g.:

Y:\> dir "Y:/www/main/abc/WORKAREA/common/templatedata"

If you're coding within Perl or Java, you should pretty much always use forward-slashes as back-slashes tend to be interpreted differently and at the code-interaction level the OS understands the forward-slashes just fine.[/indent]

nipper

Try my post please

Jenni

Try my post please

Nipper, your are right. We were missing few groups at Windows level. But it is strange that I can access the location via TS UI.

Thanks for the replies everyone.

nipper

Nipper, your are right. We were missing few groups at Windows level. But it is strange that I can access the location via TS UI.

Thanks for the replies everyone.

In your face Boris. :-)

I shouldn't gloat, but I do.

This is fairly common. I have seen a few times where I can get to a path in TS but not in the filesystem.

ISCBorisB

In your face Boris. :-)

I shouldn't gloat, but I do.

This is fairly common. I have seen a few times where I can get to a path in TS but not in the filesystem.

Why "in my face"? Did I ever said that you were mistaken or something?
I was just trying to clarify whether Shell's command ( dir ) can "see" the File or not (and had to explain Windows 101 along the way)