Workflow > List All Jobs ... Null Pointer Exception

Ottawa_IWOV

Hi All -

We are currently running TeamSite 6.7.2, Build 69626 on Solaris 8.

When a user (any user Master included) tried to perform an "All Jobs" filter on the Workflow Tab, the following NullPointer is logged into servletd_out.

2010-02-11 12:00:07,756 [http-8080-Processor20] WARN com.interwoven.ui.base.impl.command.CommandHandler () - Execute com.interwoven.ui.teamsite.workflow.job.GetJobsCommand error.
java.lang.NullPointerException
at com.interwoven.cssdk.workflow.impl.CSWorkflowIteratorImpl.getNextBatch(CSWorkflowIteratorImpl.java:222)
at com.interwoven.cssdk.workflow.impl.CSWorkflowIteratorImpl.(CSWorkflowIteratorImpl.java:102)
at com.interwoven.cssdk.workflow.impl.CSWorkflowEngineImpl.getWorkflowsByQuery(CSWorkflowEngineImpl.java:72)
at com.interwoven.ui.teamsite.workflow.CSWFQuery.executeJobQuery(CSWFQuery.java:375)
at com.interwoven.ui.teamsite.workflow.job.GetJobsCommand.execute(GetJobsCommand.java:233)
at com.interwoven.ui.base.impl.command.CommandHandler.doExecuteCommand(CommandHandler.java:917)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandDescriptor(CommandHandler.java:753)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandID(CommandHandler.java:628)
at com.interwoven.ui.base.impl.command.CommandHandler.runCommandLoop(CommandHandler.java:233)
at com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:163)
at com.interwoven.ui.base.impl.command.CommandServlet.doPost(CommandServlet.java:263)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:106)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:595)

Does anyone have an idea of what might be wrong? Seeing it is part of the native TeamSite application, I am thinking it might be a CLASSPATH issue on the server. I have tested this functionality on a Windows 2003 Server with the same TeamSite version and build, and it works fine.

Thanks,
Lucas

Adam Stoller

Hi All - We are currently running TeamSite 6.7.2, Build 69626 on Solaris 8. When a user (any user Master included) tried to perform an "All Jobs" filter on the Workflow Tab, the following NullPointer is logged into servletd_out. 2010-02-11 12:00:07,756 [http-8080-Processor20] WARN com.interwoven.ui.base.impl.command.CommandHandler () - Execute com.interwoven.ui.teamsite.workflow.job.GetJobsCommand error. java.lang.NullPointerException ... Does anyone have an idea of what might be wrong? Seeing it is part of the native TeamSite application, I am thinking it might be a CLASSPATH issue on the server. I have tested this functionality on a Windows 2003 Server with the same TeamSite version and build, and it works fine. Thanks, Lucas

First - you're using an unsupported OS version. TS 672 is only supported on Solaris 9, 10, and 10-LDOM (read the Release Notes)

Secondly - it sounds like you might have a corrupt workflow store. If you go to the command line and type: iwgetwfobj - do you get an error, or do you get the XML output listing jobs and tasks? If the latter, how many active jobs are there? How many active tasks?