TeamSite 7.2 - UI won't come up!

Env: TS 7.2
OS: Windows 2003 Server Enterprise R2 SP2 (32-bit)

After a fresh install, I got an error of port conflicts (on 8080). Went into the two server.xml files (both in \ApplicationContainer\server\all and default), made the port change to 9080 and did a reinstall.

Currently all services are up and running, however I'm getting:

The Interwoven Web Daemon was unable to contact the Interwoven Application Container. The Interwoven Application Container may be down, or running on an unexpected host or port.

Please contact your system administrator.

Any other ideas of what I may be missing? Would hate to have to do a complete removal/reinstall, but it's looking like that may be the only way.

TIA

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Comments

Crsb

post your logs/iwui/servletd_out.log and logs/iwui/content_center.log

ReggieRWalker

post your logs/iwui/servletd_out.log and logs/iwui/content_center.log

Those logs don't exist anymore. I remember reading in another thread that everything has been move into JBoss in version 7.2. The JBoss web console DOES come up successfully. Here the tail of that log:

2010-08-25 15:34:14,705 ERROR [org.jboss.deployment.MainDeployer] Could not start deployment: file:/E:/Interwoven/ApplicationContainer/server/default/deploy/iw-preview.war/
org.jboss.deployment.DeploymentException: URL file:/E:/Interwoven/ApplicationContainer/server/default/deploy/iw-preview.war/ deployment failed
at org.jboss.web.tomcat.service.TomcatDeployer.performDeployInternal(TomcatDeployer.java:386)
at org.jboss.web.tomcat.service.TomcatDeployer.performDeploy(TomcatDeployer.java:104)
at org.jboss.web.AbstractWebDeployer.start(AbstractWebDeployer.java:375)
at org.jboss.web.WebModule.startModule(WebModule.java:83)
at org.jboss.web.WebModule.startService(WebModule.java:61)
at org.jboss.system.ServiceMBeanSupport.jbossInternalStart(ServiceMBeanSupport.java:289)
at org.jboss.system.ServiceMBeanSupport.jbossInternalLifecycle(ServiceMBeanSupport.java:245)
at sun.reflect.GeneratedMethodAccessor3.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:86)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.system.ServiceController$ServiceProxy.invoke(ServiceController.java:978)
at $Proxy0.start(Unknown Source)
at org.jboss.system.ServiceController.start(ServiceController.java:417)
at sun.reflect.GeneratedMethodAccessor9.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:86)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
at $Proxy42.start(Unknown Source)
at org.jboss.web.AbstractWebContainer.start(AbstractWebContainer.java:466)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.interceptor.AbstractInterceptor.invoke(AbstractInterceptor.java:133)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
at org.jboss.mx.interceptor.ModelMBeanOperationInterceptor.invoke(ModelMBeanOperationInterceptor.java:142)
at org.jboss.mx.interceptor.DynamicInterceptor.invoke(DynamicInterceptor.java:97)
at org.jboss.system.InterceptorServiceMBeanSupport.invokeNext(InterceptorServiceMBeanSupport.java:238)
at org.jboss.wsf.container.jboss42.DeployerInterceptor.start(DeployerInterceptor.java:87)
at org.jboss.deployment.SubDeployerInterceptorSupport$XMBeanInterceptor.start(SubDeployerInterceptorSupport.java:188)
at org.jboss.deployment.SubDeployerInterceptor.invoke(SubDeployerInterceptor.java:95)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
at $Proxy43.start(Unknown Source)
at org.jboss.deployment.MainDeployer.start(MainDeployer.java:1025)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:819)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:782)
at sun.reflect.GeneratedMethodAccessor52.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.interceptor.AbstractInterceptor.invoke(AbstractInterceptor.java:133)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
at org.jboss.mx.interceptor.ModelMBeanOperationInterceptor.invoke(ModelMBeanOperationInterceptor.java:142)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
at $Proxy9.deploy(Unknown Source)
at org.jboss.deployment.scanner.URLDeploymentScanner.deploy(URLDeploymentScanner.java:421)
at org.jboss.deployment.scanner.URLDeploymentScanner.scan(URLDeploymentScanner.java:634)
at org.jboss.deployment.scanner.AbstractDeploymentScanner$ScannerThread.doScan(AbstractDeploymentScanner.java:263)
at org.jboss.deployment.scanner.AbstractDeploymentScanner.startService(AbstractDeploymentScanner.java:336)
at org.jboss.system.ServiceMBeanSupport.jbossInternalStart(ServiceMBeanSupport.java:289)
at org.jboss.system.ServiceMBeanSupport.jbossInternalLifecycle(ServiceMBeanSupport.java:245)
at sun.reflect.GeneratedMethodAccessor3.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:86)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.system.ServiceController$ServiceProxy.invoke(ServiceController.java:978)
at $Proxy0.start(Unknown Source)
at org.jboss.system.ServiceController.start(ServiceController.java:417)
at sun.reflect.GeneratedMethodAccessor9.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:86)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
at $Proxy4.start(Unknown Source)
at org.jboss.deployment.SARDeployer.start(SARDeployer.java:304)
at org.jboss.deployment.MainDeployer.start(MainDeployer.java:1025)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:819)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:782)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:766)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.interceptor.AbstractInterceptor.invoke(AbstractInterceptor.java:133)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
at org.jboss.mx.interceptor.ModelMBeanOperationInterceptor.invoke(ModelMBeanOperationInterceptor.java:142)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
at $Proxy5.deploy(Unknown Source)
at org.jboss.system.server.ServerImpl.doStart(ServerImpl.java:482)
at org.jboss.system.server.ServerImpl.start(ServerImpl.java:362)
at org.jboss.Main.boot(Main.java:200)
at org.jboss.Main$1.run(Main.java:508)
at java.lang.Thread.run(Thread.java:619)
2010-08-25 15:34:14,908 INFO [org.apache.catalina.loader.WebappClassLoader] validateJarFile(E:\Interwoven\ApplicationContainer\server\default\.\deploy\iw-registry.war\WEB-INF\lib\geronimo-servlet_2.5_spec-1.2.jar) - jar not loaded. See Servlet Spec 2.3, section 9.7.2. Offending class: javax/servlet/Servlet.class
2010-08-25 15:34:15,002 INFO [STDOUT] Initialising log4j logging for common services
2010-08-25 15:34:15,033 ERROR [STDERR] log4j:ERROR A "org.jboss.logging.appender.FileAppender" object is not assignable to a "org.apache.log4j.Appender" variable.
2010-08-25 15:34:15,033 ERROR [STDERR] log4j:ERROR The class "org.apache.log4j.Appender" was loaded by
2010-08-25 15:34:15,033 ERROR [STDERR] log4j:ERROR [WebappClassLoader
delegate: false
repositories:
----------> Parent Classloader:
java.net.FactoryURLClassLoader@1bc6ed3
] whereas object of type
2010-08-25 15:34:15,033 ERROR [STDERR] log4j:ERROR "org.jboss.logging.appender.FileAppender" was loaded by [org.jboss.system.server.NoAnnotationURLClassLoader@116471f].
2010-08-25 15:34:15,033 ERROR [STDERR] log4j:ERROR Could not instantiate appender named "FILE".
2010-08-25 15:34:15,392 INFO [STDOUT] log4j configuration file :: E:\Interwoven\CommonServices\config\log4j.xml
2010-08-25 15:34:15,392 INFO [STDOUT] log4j: Threshold ="null".
2010-08-25 15:34:15,392 INFO [STDOUT] log4j: Retreiving an instance of org.apache.log4j.Logger.
2010-08-25 15:34:15,392 INFO [STDOUT] log4j: Setting [com.interwoven.wcm.service] additivity to [false].
2010-08-25 15:34:15,392 INFO [STDOUT] log4j: Level value for com.interwoven.wcm.service is [info].
2010-08-25 15:34:15,392 INFO [STDOUT] log4j: com.interwoven.wcm.service level set to INFO
2010-08-25 15:34:15,392 INFO [STDOUT] log4j: Class name: [org.apache.log4j.RollingFileAppender]
2010-08-25 15:34:15,408 INFO [STDOUT] log4j: Setting property [file] to [E:\Interwoven\ApplicationContainer\server\default\log/commonservice.log].
2010-08-25 15:34:15,408 INFO [STDOUT] log4j: Setting property [maxFileSize] to [1MB].
2010-08-25 15:34:15,408 INFO [STDOUT] log4j: Setting property [maxBackupIndex] to [2].
2010-08-25 15:34:15,408 INFO [STDOUT] log4j: Parsing layout of class: "org.apache.log4j.PatternLayout"
2010-08-25 15:34:15,408 INFO [STDOUT] log4j: Setting property [conversionPattern] to [%d [%t] %-5p %c (%x) - %m%n].
2010-08-25 15:34:15,408 INFO [STDOUT] log4j: setFile called: E:\Interwoven\ApplicationContainer\server\default\log/commonservice.log, true
2010-08-25 15:34:15,408 INFO [STDOUT] log4j: setFile ended
2010-08-25 15:34:15,408 INFO [STDOUT] log4j: Adding appender named [COMMONSERVICE] to category [com.interwoven.wcm.service].
2010-08-25 15:34:15,408 INFO [STDOUT] log4j: Retreiving an instance of org.apache.log4j.Logger.
2010-08-25 15:34:15,408 INFO [STDOUT] log4j: Setting [org.apache.cxf] additivity to [false].
2010-08-25 15:34:15,408 INFO [STDOUT] log4j: Level value for org.apache.cxf is [info].
2010-08-25 15:34:15,408 INFO [STDOUT] log4j: org.apache.cxf level set to INFO
2010-08-25 15:34:15,408 INFO [STDOUT] log4j: Adding appender named [COMMONSERVICE] to category [org.apache.cxf].
2010-08-25 15:34:15,408 INFO [STDOUT] log4j: Level value for root is [warn].
2010-08-25 15:34:15,408 INFO [STDOUT] log4j: root level set to WARN
2010-08-25 15:34:15,408 INFO [STDOUT] log4j: Adding appender named [COMMONSERVICE] to category [root].
2010-08-25 15:34:20,189 INFO [STDOUT] 2010-08-25 15:34:20,174 [ActiveMQ Broker] INFO ePropertyPlaceholderConfigurer - Loading properties file from class path resource [ess.properties]
2010-08-25 15:34:20,377 INFO [STDOUT] 2010-08-25 15:34:20,377 [ActiveMQ Broker] INFO BrokerService - Using Persistence Adapter: JournalPersistenceAdapator(JDBCPersistenceAdapter(org.apache.commons.dbcp.BasicDataSource@1da32d0))
2010-08-25 15:34:22,205 INFO [STDOUT] 2010-08-25 15:34:22,205 [ActiveMQ Broker] INFO JDBCPersistenceAdapter - Database adapter driver override recognized for : [oracle_jdbc_driver] - adapter: class org.apache.activemq.store.jdbc.adapter.OracleJDBCAdapter
2010-08-25 15:34:22,393 INFO [STDOUT] 2010-08-25 15:34:22,393 [ActiveMQ Broker] INFO JournalPersistenceAdapter - Journal Recovery Started from: Active Journal: using 5 x 20.0 Megs at: E:\Interwoven\ApplicationContainer\server\default\data\activemq\journal
2010-08-25 15:34:22,424 INFO [STDOUT] 2010-08-25 15:34:22,424 [ActiveMQ Broker] INFO JournalPersistenceAdapter - Journal Recovered: 0 message(s) in transactions recovered.
2010-08-25 15:34:22,424 INFO [STDOUT] 2010-08-25 15:34:22,424 [ActiveMQ Broker] INFO BrokerService - ActiveMQ 5.3.0 JMS Message Broker (ess.broker1) is starting
2010-08-25 15:34:22,424 INFO [STDOUT] 2010-08-25 15:34:22,424 [ActiveMQ Broker] INFO BrokerService - For help or more information please see: http://activemq.apache.org/
2010-08-25 15:34:22,783 INFO [STDOUT] 2010-08-25 15:34:22,783 [ActiveMQ Broker] INFO TransportServerThreadSupport - Listening for connections at: tcp://GAXGPWP30TS:3035
2010-08-25 15:34:22,783 INFO [STDOUT] 2010-08-25 15:34:22,783 [ActiveMQ Broker] INFO TransportConnector - Connector ess.broker1 Started
2010-08-25 15:34:22,783 INFO [STDOUT] 2010-08-25 15:34:22,783 [ActiveMQ Broker] INFO BrokerService - ActiveMQ JMS Message Broker (ess.broker1, ID:GAXGPWP30TS-3562-1282764862439-0:0) started
2010-08-25 15:34:22,830 ERROR [org.jboss.deployment.scanner.URLDeploymentScanner] Incomplete Deployment listing:

--- Incompletely deployed packages ---
org.jboss.deployment.DeploymentInfo@21b211f4 { url=file:/E:/Interwoven/ApplicationContainer/server/default/deploy/iw-preview.war/ }
deployer: MBeanProxyExt[jboss.web:service=WebServer]
status: Deployment FAILED reason: URL file:/E:/Interwoven/ApplicationContainer/server/default/deploy/iw-preview.war/ deployment failed
state: FAILED
watch: file:/E:/Interwoven/ApplicationContainer/server/default/deploy/iw-preview.war/WEB-INF/web.xml
altDD: null
lastDeployed: 1282764851877
lastModified: 1282759315036
mbeans:

--- MBeans waiting for other MBeans ---
ObjectName: jboss.web.deployment:war=iw-preview.war,id=565318132
State: FAILED
Reason: org.jboss.deployment.DeploymentException: URL file:/E:/Interwoven/ApplicationContainer/server/default/deploy/iw-preview.war/ deployment failed

--- MBEANS THAT ARE THE ROOT CAUSE OF THE PROBLEM ---
ObjectName: jboss.web.deployment:war=iw-preview.war,id=565318132
State: FAILED
Reason: org.jboss.deployment.DeploymentException: URL file:/E:/Interwoven/ApplicationContainer/server/default/deploy/iw-preview.war/ deployment failed

2010-08-25 15:34:22,940 INFO [org.apache.coyote.http11.Http11Protocol] Starting Coyote HTTP/1.1 on http-0.0.0.0-9080

Crsb

look for the logs under: E:\Interwoven\TeamSite\local\logs\iwui

ReggieRWalker

look for the logs under: E:\Interwoven\TeamSite\local\logs\iwui

They are not there.

ReggieRWalker

They are not there.

See this thread.

http://devnet.interwoven.com/forums_vb/showthread.php?t=33480&forumid=11

msrinivas

Is the DB connection between JBoss and SQL/Oracle ok? What is the driver that you are using? Version of DB.

Restart JBoss and see if it comes back up fine.

You said you did a re-install. What did you do? I have seen issues trying to do uninstall and reinstall (painful). I had to essentially redeploy/reinstall the UI to JBoss using

iw-home/iw-perl/bin/iwperl iw-home/install/install_webapps.ipl -i
-f content_center

Make sure your JBoss-home/server/default/deploy has the iw-cc.war and iw-preview.war

ReggieRWalker

Is the DB connection between JBoss and SQL/Oracle ok? What is the driver that you are using? Version of DB.

Restart JBoss and see if it comes back up fine.

You said you did a re-install. What did you do? I have seen issues trying to do uninstall and reinstall (painful). I had to essentially redeploy/reinstall the UI to JBoss using

iw-home/iw-perl/bin/iwperl iw-home/install/install_webapps.ipl -i
-f content_center

Make sure your JBoss-home/server/default/deploy has the iw-cc.war and iw-preview.war

The connection between the two seems to be fine (Oracle). I am using ojdbc5 and this is Oracle 10g.

I commented out the old wars and reinstalled them using the above command with no luck. Smiley Sad

Still waiting on Support....

Reji Varghese

What is the port configured in \ApplicationContainer\server\default\deploy\jboss-web.deployer\server.xml ?

And what is the value configured for servlet_port=**** in iw.cfg for teamsite_servlet_ui ?

Frederik

are you sure the install_webapps.ipl ended without ANY errors? I've seen many errors (especially during installation) where install_webapps.ipl didn't complete successfully, yet the installer GUI didn't report anything of the kind.

although, if you were messing with ports manually, I'd say look at iw.cfg first ;-)

ReggieRWalker

We just went back to 7.1. Smiley Happy

Thanks for all the help!!