OpenDeploy server not responding

Hi Everybody,

I have installed od 6.2 base server on linux machine with a valid license. But when starting od server using ./iwod60 start, we got the below errors:

I also installed receiver server on another linux machine and can able to start the server successfully.

Can anybody share your experience for the solution.

Registry port number to use: 9173
Listening port number to use: 20014
Enable event reporting: yes
following od-admin role user:
Unix: root
Not adding additional bootstrap user

****************************************************
od.log:

Starting OpenDeploy server.
processod: OpenDeploy home = /opt/Interwoven/od/OpenDeployNG
processod: RMI registry port = 9173
processod: OpenDeploy instance name = initial
DEPLOYAPI_AGENT_CMD "/opt/Interwoven/od/OpenDeployNG/jre/bin/java" -Xss2m -Xms32m -Xmx256m -classpath "/opt/Interwoven/od/OpenDeployNG/lib/odcomboint.jar:/opt/Interwoven/od/OpenDeployNG/lib/ddcombo.jar:/opt/Interwoven/od/OpenDeployNG/lib/odapi_svr100.jar:/opt/Interwoven/od/OpenDeployNG/lib/odapi_cl100.jar:/opt/Interwoven/od/OpenDeployNG/lib/odng.jar:/opt/Interwoven/od/OpenDeployNG/lib/version.jar:/opt/Interwoven/od/OpenDeployNG/lib/hsqldb.jar:/opt/Interwoven/od/OpenDeployNG/jre/lib/sparc:/opt/Interwoven/od/OpenDeployNG/lib/odcombo.jar:/opt/Interwoven/od/OpenDeployNG/websvc/lib/wasp_combo.jar" -Djava.library.path="/opt/Interwoven/od/OpenDeployNG/lib:/opt/Interwoven/od/OpenDeployNG/jre/lib/sparc:/usr/lib" -Djava.rmi.server.codebase="file:///opt/Interwoven/od/OpenDeployNG/lib/odapi_cl100.jar file:///opt/Interwoven/od/OpenDeployNG/openjms/lib/openjms-client-0.7.6.1.jar" -Djava.rmi.server.useCodebaseOnly=true -Djava.security.manager -Djava.security.policy="/opt/Interwoven/od/OpenDeployNG/lib/deployapi.policy" -Dod.home="/opt/Interwoven/od/OpenDeployNG" -Dod.inst.name=initial com.interwoven.deploy.cdmain.IWCDBoot "/opt/Interwoven/od/OpenDeployNG/etc/deploy.cfg"
START OD AGENT
It may take a few moments. Please wait....
SVR: 2010-02-23 20:22:29 IST GMT+00:00 Begin initialization of OpenDeploy server.
SVR: 2010-02-23 20:22:29 IST GMT+05:30 Version: 6.2.0.0.0 Build 68916 Interwoven 20071109
SVR: 2010-02-23 20:22:29 IST GMT+05:30 Using time zone: India Standard Time
SVR: 2010-02-23 20:22:29 IST GMT+05:30 Using locale: en_US
SVR: 2010-02-23 20:22:29 IST GMT+05:30 Using file encoding: UTF-8
SVR: 2010-02-23 20:22:29 IST GMT+05:30 Using OpenDeploy home directory: /opt/Interwoven/od/OpenDeployNG
SVR: 2010-02-23 20:22:29 IST GMT+05:30 Got arguments: /opt/Interwoven/od/OpenDeployNG/etc/deploy.cfg
SVR: 2010-02-23 20:22:29 IST GMT+05:30 Reading configuration file: /opt/Interwoven/od/OpenDeployNG/etc/deploy.cfg
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:85)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:58)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:60)
at java.lang.reflect.Method.invoke(Method.java:391)
at com.interwoven.deploy.cdmain.IWCDBoot.run(IWCDBoot.java:255)
at java.lang.Thread.run(Thread.java:570)
Caused by: java.lang.UnsatisfiedLinkError: /opt/Interwoven/od/OpenDeployNG/jre/bin/libiwdeploy.so: libstdc++.so.5: cannot open shared object file: No such file or directory
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:2144)
at java.lang.ClassLoader.loadLibrary(ClassLoader.java:2004)
at java.lang.Runtime.loadLibrary0(Runtime.java:824)
at java.lang.System.loadLibrary(System.java:910)
at com.interwoven.deploy.cdmain.IWCDMain.main(IWCDMain.java:380)
... 7 more
WARNING: The OpenDeploy server is still not responding.
WARNING: Please check the OpenDeploy server log.
WARNING: OpenDeploy might have failed during start up or
it might still be in the process of starting up.
Make sure OpenDeploy server successfully
started up before doing deployments.

Thanks in advance.

Ram.
TS 6.7.2, od 6.2.0

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Comments

jagadesh

Share your od installation log and deploy.cfg to identify the problem.

Ramarao

Hi Jagadeesh,

As you request plz find the attached files.

jagadesh

Hi Jagadeesh,

As you request plz find the attached files.

Everything is fine in the attached files(configuration file).
Better to raise support ticket.

Ramarao

Hi,

Is there any need of installing Open Deploy Base server before installing TS or we can insatll od base after TS installation.

Will this be a reason for starting server failure or may be any other reason?

We are not insatlling Site Publisher for information.

Thanks indvance for any information.

jagadesh

The problem here is some other reason. ODbase can act is sender and receiver.

You can install base with out TS, the Limitation is you cant use TS source attribute in deployment configuration file if you were not installed TS
ex
TS,ODBase-->ODBase-->ODreceiver
In TS box if you are installing OD before TS then you need to do manual configuration in deploy.cfg for teamsite.version: 6.5.0

kannan_r

Hi

let me know if my understanding is right

ldd gives us the following output

ldd /opt/Interwoven/od/OpenDeployNG/jre/bin/libiwdeploy_hopi.so linux-gate.so.1 => (0x002b6000)
libcrypt.so.1 => /lib/libcrypt.so.1 (0x00110000)
libnsl.so.1 => /lib/libnsl.so.1 (0x0013e000)
libpthread.so.0 => /lib/libpthread.so.0 (0x00155000)
libstdc++.so.5 => not found
libdl.so.2 => /lib/libdl.so.2 (0x0016c000)
libm.so.6 => /lib/libm.so.6 (0x00170000)
libc.so.6 => /lib/libc.so.6 (0x00ffe000)
/lib/ld-linux.so.2 (0x001b2000)

also find / -name libstdc* returns

/usr/lib/libstdc++.so.6
/usr/lib/libstdc++.so.6.0.8
/usr/share/doc/libstdc++-devel-4.1.2

Am I correct in understanding libstdc++ is present but not linked to libiwdeploy_hopi.so ?

if so how do i correct this linker problem ?

kannan_r

Solved

Did the following to solve linker issue

Installed RPM ftp://194.199.20.114/linux/fedora/releases/10/Everything/x86_64/os/Packages/compat-libstdc++-33-3.2.3-64.i386.rpm
cp /usr/lib/libstdc++.so.5.0.7 /usr/lib/libstdc++.so.5.0.7/libstdc++.so.5
started OD and OD is running fine

jagadesh

Solved

Did the following to solve linker issue

Installed RPM ftp://194.199.20.114/linux/fedora/releases/10/Everything/x86_64/os/Packages/compat-libstdc++-33-3.2.3-64.i386.rpm
cp /usr/lib/libstdc++.so.5.0.7 /usr/lib/libstdc++.so.5.0.7/libstdc++.so.5
started OD and OD is running fine

Cool. Share the root cause of why it has missed out in linux. It should give some hint to devnet members in future if they do.

kannan_r

Not sure what caused it to be missing in first instance

Anyways Its a standard RH ES5.1. and /usr/lib does have libstdc++.so.6.0.8

may be OD is looking for a specific version libstdc++.so.5.

earlier before installing the RPM i had copied libstdc++.so.6.0.8 as libstdc++.so.5 but that wasn giving some dependency error with other libraries.