Problem while viewing .oft files!

Hi,

I am working on Interwoven Teamsite 6.5.0 SP3 which is installed on windows 2003, SP2.

I am facing a problem while previewing a file frm Teamsite UI.

I have imported a .oft (outlook Template) and a .msg file in my teamsite folder.

After clicking on .msg file I am able to get an option of Open / Save the file on my local, but after clicking on .oft file it gives me "Page can not be found" error message (HTTP Error 404 - File or Directory not found). I tried to view this file after removing spaces in names, and also changed all characters to small case.

My folder and file permissions are correct, and I am able to open other file format's such as .doc, .pdf, .gif etc.

Do I need to do any specific configuration to view .oft files frm teamsite UI?
Have anyone come across this kind of issue?

Please advice.

Thanks,
Atul

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Comments

Adam Stoller

As a guess, such files are not expected to be viewed within a browser, but within an application - and chances are you don't have the MIME settings set up correctly (if possible) in your "custom web server" to handle that particular content-type.

The inclusion of such a file type on your web site seems a bit dubious to me; I would think that a text, HTML, or PDF version of the particular email message would make more sense to have on-line.

AJ_23

Hi Ghoti,

Actually there is a requirement, in which a user can attach an email with the current CGI task in workflow. Also need to give a link to open these attached mails.

We tried to attach .msg files, those worked fine.

On clicking these .msg files it gives options as shown in attached image

But there seems to be a problem with .oft file extensions.

I am running my teamsite on IIS server, Now I am trying to check if IIS is configured for .oft files.

AJ_23

Hi,

I tweaked the settings of my IIS server to handle the .oft format.

1. Under Computer Management, Right click on Internet Information Services (IIS Manager)
2. Click on Properties.
3. Select MIME Types.
4. Click on New
5. Add .oft as an Extension, and specify its MIME type… which is an application needed to be invoked to open .oft files.

Thanks.