nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Templating error

sanhitaroyc

I have made the changes in templating.cfg, created folders, datacpature.cfg and tpl file and restarted Teamsite. But i m getting the below error.

Root cause:
Couldn't get a DCT file at //servername/default/main/geamBusiness/WORKAREA/Business/templates/common/bios/datacapture.cfg [datacapture.unable_to_find_dct.error.msg ]

Does anybody have a clue as to what am I missing?

Thanks
Sanhitaa

Find more posts tagged with

Comments

Migrateduser

Check the permissions on the file to see if you have access.

sanhitaroyc

I am using TEamsite master user

Migrateduser

That doesn't necessarily mean that you have access to the file.

sanhitaroyc

In the servletd_out.log, i m getting the same error. i need the detailed error to find the root cause

Rick Poulin

Open a command prompt as your current user, and try to 'cd' all the way up to your DCT starting at /iwmnt or Y:\. Sooner or later, we expect you'll get a "Permission Denied"

BarChartColor2.rptdesign

sanhitaroyc

I gave proper access but still the same error

Migrateduser

Also, shouldn't your path use templatedata instead of templates?

//servername/default/main/geamBusiness/WORKAREA/Business/templatedata/common/bios/datacapture.cfg

I think you need templatedata so that TeamSite knows where to look for your datacapture.cfg file.

Also, please explain what you are doing to get the error.

sanhitaroyc

I have renamed the foldername ..this can be done as mentioned in the Admin guide -

To change the directory in your workareas where templating content will reside, modify
the /etc/iw.cfg file. The default directory is templatedata.
[teamsite_templating]
data_root=directory

anything else that i should be checking for?

Migrateduser

Can you create new DCRs, save them, then re-open them for edit without error?

If the above is true and this is only effecting existing DCRs, then you may need to run iwextattr on the existing DCRs.

Also check that the datacapture.cfg file doesn't have any hardcoded paths to templatedate in them.

sanhitaroyc

I am not able to create new DCR because of this error. Have attached templating.cfg and datacapture.cfg files

Migrateduser

Your templating.cfg is missing an end tag.

sanhitaroyc

oh sorry ..that was copy-paste typo mistake.. in cfg, its present ..checked

Migrateduser

I tried your templating and datacapture and they work fine on my system.

You mentioned that you changed the following

[teamsite_templating]
data_root=directory

Can you paste that section of your iw.cfg file or the file itself so we can check it for any typos?

sanhitaroyc

The below code snippet in iw.cfg

[teamsite_templating]
data_root=templates

sanhitaroyc

The below code snippet in iw.cfg

[teamsite_templating]
data_root=templates

My client does not want "templatedata" name as it does not sounds user-friendly. Hence, the need to change

Manage Data Parameters.png

Migrateduser

Everything looks good. I don't have the option of trying that config change on my system myself so I can't test that out.

You might want to open a support case.

As for you clients request, you should probably push back, if they get their way on this then you're opening yourself up for a lot of unnecessary requests.

sanhitaroyc

Thank you so much taalgaard for your efforts. I will revert back the folder name and test now. If it works then will definitely speak to the client regarding the same.

sanhitaroyc

With the folder name changed back to "templatedata" still the same error

Root cause:
Couldn't get a DCT file at //servername/default/main/geamBusiness/WORKAREA/Business/templatedata/common/bios/datacapture.cfg [datacapture.unable_to_find_dct.error.msg ]

Now, it seems name is not the factor.

Migrateduser

Delete your datacapture.cfg file and start a new one from scratch.

Not that yours shouldn't work, but try this in your templating.cfg file.

[PHP]

[/PHP]

sanhitaroyc

ok doing as the line you mentioned.
After making any change in datacapture.cfg file, I restart teamsite by executng /etc/init.d/iw.server stop and start
Is this fine?

Migrateduser

I run Windows, but I believe those commands are correct.

Changes to datacapture.cfg, templating.cft and tpl files don't require a restart. Most changes to iw.cfg will be picked up too, but sometimes require a restart.

sanhitaroyc

tried ur code line..deleted cfg and imported again with proper access ..still the same issue

Migrateduser

Make a new file from scratch, don't import. Just in case there is something messed up with that file.

Also, post a screen print of your TeamSite GUI. Maybe we'll see something in your pathing, etc that you aren't seing.

Possibly restart the entire server, in case it's just a temporary issue.

sanhitaroyc

Created cfg file there itself in Teamsite..attached is the screenshot