PLC workflow, email debug information

nipper

TS 7.1, Linux

We use the PLC and I am trying to get rid of data in servletd_out. One thing I see is a great deal of debug information from email review notifications.

I have gone through the model and there is no debug flag for that task. I also check iw.base.loggers and everything was set to default, but we get a lot of debug, including the HTML email. Suffice it to say this will not scale really well.

What am I missing ?

Andy

Adam Stoller

TS 7.1, Linux We use the PLC and I am trying to get rid of data in servletd_out. One thing I see is a great deal of debug information from email review notifications. I have gone through the model and there is no debug flag for that task. I also check iw.base.loggers and everything was set to default, but we get a lot of debug, including the HTML email. Suffice it to say this will not scale really well. What am I missing ? Andy

Do you know what program is being used to send emails? Is it an OOTB java program, a custom java program, or a perl script (probably not the latter, but ...)
If it's a custom java program there might be a debugging flag (or just debugging output) coming from there.
If it's an OOTB java program you'll probably have to go through Support - though I'd carefully check the task level variables associated with the task(s) in question first, just in case.
Also, check root's / iwts's / iwui's / task owner's environment settings - presumably in their .profile just to make sure there's no environment variable that might be getting picked up to enable debugging of the mail stuff (it's one way to handle such things, though I somehow doubt they did that in the OOTB code)