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domain not showing up on login page

System

Hi,

I'm using TS 5.5.2 on Win2K.
Sometimes (I guess afer I switch between the cluster servers), my domain name disappears from the domains list box.
I've added the domain in the domain_list attribute of [iwserver] section of iw.cfg
Although I can see in the log files that the domain name was in fact added.
The log file iwtrace.log reads like following
==================================================
TeamSite I18N initialization successful!
[Mon Oct 06 17:14:11 2003]
*** IWServer Locale is --> English_UnitedStates.MS1252@Binary
[Mon Oct 06 17:14:11 2003] [Mon Oct 06 17:14:11 2003] TeamSite Server Starting.
Watch Event Thread started
[Mon Oct 06 17:14:11 2003] iwserver: 5.5.2 Build 23679 Interwoven 20030813
[Mon Oct 06 17:14:11 2003] Network monitor is started.
[Mon Oct 06 17:14:11 2003] SMS disabled
[Mon Oct 06 17:14:11 2003] Reading users and groups...
Local system: "STGA145"
Domain "STAFF" is added to the domain list, pdc="\\SFDC1".
[Mon Oct 06 17:14:11 2003] done. 14 users and 0 groups read.
[Mon Oct 06 17:14:11 2003] Warning: this system is configured with different values for the
[Mon Oct 06 17:14:11 2003] initial and maximum pagefile size. It's strongly recommended that
[Mon Oct 06 17:14:11 2003] you use the same value. Low memory condition is triggered based
[Mon Oct 06 17:14:11 2003] on the initial size.
[Mon Oct 06 17:14:11 2003] Cache size: 30000
[Mon Oct 06 17:14:13 2003] TFSEnvironment: inode cache 30000
[Mon Oct 06 17:14:13 2003] Batch Jobs Thread started
=================================================
Is there any way to force the system to re-read the domain list?
Are there any other log files where I can find more info?

TIA

-Ashish
(ashish_deshpande@hotmail.com)

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Comments

Bowker

We have had similar experiences. Typically the system will not lose the whole domain, but rather individual users. We have tried everything (?) to get that user's id to be recognized again, but in the end, we have to reboot, and remove the user from the entities database and re-add them before the system will recognize them.

It sounds like you are losing your whole domain connection where ours just becomes corrupt.

Migrateduser

This may also happen if you've got a busy network or the PDC on one of your domains is slow.
A workaround is to specify the domains you want to show up in the list box in the domain_list parameter of the "[iwcgi]" section of /etc/iw.cfg.

This parameter only affects the list box on the login screen and is different from the domain_list parameter in the "[iwserver]" section which tells the server what domains to query for user and group information.

Al Borr
Interwoven Engineering