TS7.3.1 Tab Switching issue

sahu

In Window 2008, whenever I am switching to Teamsite or Administrator tab from Content Pro i'm able to work properly but when I return back to Content Pro its giving following Exception.

Anyone is facing and how can we solve this all services are up and running

[color=black]HTTP Status 500 -



[color=black][font=Tahoma, Arial, sans-serif]type Exception report


message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception





javax.servlet.ServletException: java.lang.Error: internal error!; org.apache.jasper.servlet.JspServlet.service(JspServlet.java:273) javax.servlet.http.HttpServlet.service(HttpServlet.java:803) com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:211) com.interwoven.ui.base.impl.command.CommandServlet.doPost(CommandServlet.java:263) javax.servlet.http.HttpServlet.service(HttpServlet.java:710) javax.servlet.http.HttpServlet.service(HttpServlet.java:803) com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:211) com.interwoven.ui.base.impl.command.CommandServlet.doPost(CommandServlet.java:263) javax.servlet.http.HttpServlet.service(HttpServlet.java:710) javax.servlet.http.HttpServlet.service(HttpServlet.java:803) com.interwoven.livesite.spring.hibernate.web.filter.OpenSessionsInViewFilter.doFilterInternal(OpenSessionsInViewFilter.java:108) org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76) org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236) org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167) com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:203) com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:106) org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)




root cause





java.lang.Error: internal error!; javax.servlet.jsp.tagext.BodyContent.clearBody(BodyContent.java:92) com.interwoven.ui.base.encode.GetHtmlJavascriptTag.reset(GetHtmlJavascriptTag.java:92) com.interwoven.ui.base.encode.GetHtmlJavascriptTag.release(GetHtmlJavascriptTag.java:100) org.apache.jasper.runtime.TagHandlerPool.release(TagHandlerPool.java:165) org.apache.jsp.ccpro.filesys.main_jsp._jspDestroy(main_jsp.java:157) org.apache.jasper.runtime.HttpJspBase.destroy(HttpJspBase.java:61) org.apache.jasper.servlet.JspServletWrapper.destroy(JspServletWrapper.java:424) org.apache.jasper.servlet.JspServletWrapper.getServlet(JspServletWrapper.java:138) org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:328) org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:336) org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265) javax.servlet.http.HttpServlet.service(HttpServlet.java:803) com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:211) com.interwoven.ui.base.impl.command.CommandServlet.doPost(CommandServlet.java:263) javax.servlet.http.HttpServlet.service(HttpServlet.java:710) javax.servlet.http.HttpServlet.service(HttpServlet.java:803) com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:211) com.interwoven.ui.base.impl.command.CommandServlet.doPost(CommandServlet.java:263) javax.servlet.http.HttpServlet.service(HttpServlet.java:710) javax.servlet.http.HttpServlet.service(HttpServlet.java:803) com.interwoven.livesite.spring.hibernate.web.filter.OpenSessionsInViewFilter.doFilterInternal(OpenSessionsInViewFilter.java:108) org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76) org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236) org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167) com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:203) com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:106) org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)




note The full stack trace of the root cause is available in the JBossWeb/2.0.1.GA logs.

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JBossWeb/2.0.1.GA


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mart2001

Run iwreset -a a couple of times.

Then you'll be able to switch back and forth afterwards.