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Search issue
Jenni
Hi All,
Thanks in advance for your help. We have recently installed search and indexed a branch in TeamSite. When we try to click on the Search link on the TS UI, it gives the below error in the search log. We think, the http-0.0.0.0-8080-3 the search is looking for is incorrect. How do we change the ip address information or do you see any other issue here? Search and TS are on different servers. Your pointers are appreciated.
TS 7.2.1a
SRH 7.2
Windows 2008 64 bit VM
2011-06-08 08:28:55,113 [http-0.0.0.0-8080-3] ERROR com.interwoven.ui.search.CustomAttributeHelper () - Error occurred while getting indexed extended attributes.
com.interwoven.cssdk.common.CSException: (Unknown command [ss_get_indexed_ea_list].)
at com.interwoven.cssdk.sci.search.SearchServiceSciImpl.getIndexedExtendedAttributes(SearchServiceSciImpl.java:313)
Thanks!
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Comments
Rick Poulin
Where did you get "http-0.0.0.0-8080-3" ? That looks like a JBoss thread name to me, and if you did indeed find this in the CC log files, you're barking up the wrong tree.
You might consider looking on the search box, at the search and index manager logs. There could be something more meaningful in there.
Jenni
Not much of usefule information from the Search server logs ( I believe):
From iw.tsindex.log...
[08 Jun 2011 09:47:54,529] INFO com.interwoven.hunter.index.IndexServer (WrapperSimpleAppMain) - Accepting connections on port6715
[08 Jun 2011 09:47:54,529] INFO com.interwoven.hunter.index.IndexServer (WrapperSimpleAppMain) - Index Server-Autonomy Edition is ready.
[08 Jun 2011 09:47:54,591] ERROR com.interwoven.hunter.index.IndexWorker (Thread-14) - Unknown command [ss_get_indexed_ea_list]
From iw.tssearch.log....
[08 Jun 2011 09:37:58,843] INFO com.interwoven.hunter.search.SearchServer (WrapperSimpleAppMain) - Server starting....
[08 Jun 2011 09:37:58,843] INFO com.interwoven.hunter.search.SearchServer (WrapperSimpleAppMain) - Listening on port 6720
[08 Jun 2011 09:37:58,859] INFO com.interwoven.hunter.search.SearchServer (WrapperSimpleAppMain) - Search Server is ready.
Note that the indexed branches has the status value of 12 which is fully indexed.
Thanks!
Rick Poulin
Well it's interesting at least to know that the problem is with the indexing. That would indicate to me that either the index manager is incorrectly configured, or your IW event subsystem is on the fritz.
I'm thinking this might be caused by a corrupt index. I suggest restarting iwjbossd, and then scanning its server.log for problems related to the initialization of the event subsystem and ActiveMQ. If that's looking fine, try emptying out the search index, delete (move) the branches.db cache, and force a recrawl of the content.
ResetRowCountOnEachPage.rptdesign
Jenni
Hi,
Thanks for the reply. When we changed the port number on the cssdk.cfg on the TS server, Search was working fine.
Thanks!