were you able to sort this out? we recently (and being the fool i am) upgraded to 7.3.1 and realized our current mediabin (4.6.x) isn't supported. the connector throws all kindsa crazy errors. and of course Autonomy doesn't include upgrades to mediabin 7 even though we bought lifetime licenses and are paying out the a$$ for "support"
Most interesting, thanks Nipper. Support pretty much laughed at us when we got them on the phone about fixes/workarounds. I'm guessing you don't have the patch still? I'm assuming this was one of their infamous Black Patches as i don't see it on the support site?