Report Center - Another stellar job of ducumentation on Interwoven's part

Installed Report Center on a separate VM on Linux RHEL 5.3 for our 7.2.1 upgrade. Can't seem to get the OpenDeploy part configured. The documentation is useless. Forget the fact that the RC configuration is buried in the massive Authoring Components Installation Guide - why it doesn't have its own document is a mystery. For configuring OpenDeploy reports, it provides this gem of useless instructions:

Before generating any OpenDeploy reports, you must ensure that the reporting database gets populated with the generated OpenDeploy events, which can be queried to generate OpenDeploy related reports. Refer to the OpenDeploy documentation to configure the OpenDeploy configuration files.

That's it. WTF? Utterly useless.

Can't for the life of me figure out how to set up the Ad Hoc reporting.

Well done, IW Technical writers...

Find more posts tagged with

Comments

ISCBorisB

Unless you already have - take a look at Chapter 7 (Reporting) in the OD Administration Guide.

I did not try to report OD activity through RC but for what it's worth, the chapter explains how to
configure OD Events recording etc...

Migrateduser

Thanks for the pointer to the OD Admin Guide, Boris. I checked that out and the configuration on the OD side is set up according to the documentation, but the log file that it claims it creates and writes to does not exist. This is puzzling since everything appears to be configured properly. I will just add this to my support case notes and hope that someone with a clue is able to resolve this nonsense. Wishful thinking, I know...

ISCBorisB

Thanks for the pointer to the OD Admin Guide, Boris. I checked that out and the configuration on the OD side is set up according to the documentation, but the log file that it claims it creates and writes to does not exist. This is puzzling since everything appears to be configured properly. I will just add this to my support case notes and hope that someone with a clue is able to resolve this nonsense. Wishful thinking, I know...

Oh, well... If nothing else, that may perhaps save you one of these annoying "please do that..." exchanges with support